Platform Engineer – Customer Order Management Business Platform – Canadian Tire – Toronto, ON
Location: Toronto, ON | Company: Canadian Tire
Canadian Tire Corporation — one of Canada’s most trusted retail names — is looking for a Platform Engineer to join their team in Toronto, Ontario. This role sits at the heart of the company’s digital commerce operations, focused on the Customer Order Management Business Platform. If you thrive at the intersection of enterprise software, cloud infrastructure, and eCommerce systems, this is a technically rich role worth exploring.
You’ll be embedded with business and product teams, translating functional requirements into scalable engineering solutions. From managing API integrations and order lifecycle workflows to leveraging AI-driven automation for monitoring and decision-making, the work here directly impacts how millions of Canadians experience online shopping with Canadian Tire.
About the Role: Platform Engineer – Customer Order Management
At the core of this position is the responsibility to design, support, and optimize the Customer Order Management (OMS) platform. You’ll work with SAP Commerce (Hybris) and manage Customer Identity & Access Management tools like SAP Gigya and EntraId. Your contributions will help ensure the platform is stable, performant, and capable of scaling to meet growing customer demand.
Beyond the technical work, this role involves meaningful cross-functional collaboration — you’ll partner with stakeholders across the business to align solutions with real operational needs. Incident resolution, deployment support, and proactive monitoring are also part of the day-to-day, making reliability and accountability key traits for success in this position.
Benefits and Salary
Canadian Tire offers a broadband salary range of $79,000 to $131,000 CAD for this role, along with a comprehensive benefits package. Employees enjoy retirement and savings programs, performance incentives, and continuing education programs. The company also offers an enhanced flex benefits program that includes $5,000 per year in mental health benefits for eligible employees and their families. Additional perks include product discounts, access to the Triangle Learning Academy, Canadian Tire Profit Sharing, and broad career growth opportunities.
Job Details
📌 Job Type: Permanent
🏢 Company: Canadian Tire
📍 Location: Toronto, ON
🆔 Requisition ID: JR161699
🗓️ Date Posted: May 29, 2026
💰 Pay: $79,000 – $131,000 CAD annually
Responsibilities
As a Platform Engineer on the Customer Order Management team, you’ll take ownership of critical platform functions that keep the order lifecycle running smoothly. Your work spans everything from architectural design to hands-on troubleshooting, ensuring platform stability and scalability at every stage.
- Collaborate with business and product teams to translate functional requirements into practical technical solutions
- Design and optimize order management systems, integrations, and supporting infrastructure
- Ensure platform stability, performance, and scalability across all order lifecycle touchpoints
- Manage APIs, workflows, and system integrations throughout the full order lifecycle
- Leverage AI and automation solutions to improve operational efficiency, monitoring, and decision-making
- Support deployments, ongoing monitoring, and timely incident resolution
Requirements / Skills
The ideal candidate brings hands-on experience with enterprise eCommerce platforms and a solid foundation in distributed systems and integrations. Canadian Tire values engineers who can balance technical depth with strong communication skills when engaging with stakeholders across the business.
- SAP Commerce (Hybris) experience, including Customer Identity & Access Management via SAP Gigya and EntraId
- Order Management Systems (OMS) and eCommerce platform experience
- Java development skills with applied experience in production environments
- APIs, integrations, and distributed systems — strong foundational understanding required
- Cloud and DevOps familiarity, particularly with Azure and AI-driven automation tools
- Search platforms such as Solr or Elasticsearch (considered an asset)
- Problem-solving and stakeholder communication skills to work effectively across technical and non-technical teams
How to Apply
To apply for this Platform Engineer role at Canadian Tire, use the official application link below. Make sure your resume is up to date and tailored to highlight your relevant platform engineering and OMS experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Platform Engineer role at Canadian Tire in Toronto is perfect for candidates who excel in SAP Commerce (Hybris), order management systems, and API integration design. On your resume, emphasize any experience with eCommerce platforms, cloud infrastructure (especially Azure), and Java development. If you’ve previously worked in enterprise platform engineering or OMS environments, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like SAP Commerce, Customer Order Management, and distributed systems that appear in the posting. Quantify your achievements where possible (e.g., “reduced incident resolution time by 30%” or “managed integrations across 5+ microservices”). Write a brief cover letter expressing your genuine interest in Canadian Tire and why you’re excited about this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Canadian Tire‘s digital transformation initiatives, eCommerce strategy, and company values beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your platform engineering and integration skills. Common questions may include scenarios about incident resolution, cross-functional collaboration, and scaling distributed systems. Dress appropriately for a corporate technology environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team structure, tech stack evolution, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.