OMNI Customer Fulfillment Associate – Walmart Canada – Markham, Ontario

Walmart Canada’s Markham Supercenter is looking for an OMNI Customer Fulfillment Associate to join their retail team at 5000 HWY 7, Markham, Ontario. This is a regular/permanent hourly position that sits at the intersection of in-store operations and online retail — a growing and increasingly important part of how Canadians shop today.

In this role, you’ll be working behind the scenes to make sure online grocery and merchandise orders are picked, packed, and ready for customers on time. If you enjoy working in a fast-paced, hands-on environment where your attention to detail genuinely makes a difference, this is a solid opportunity to build retail skills with one of Canada’s largest employers.

About the Role: OMNI Customer Fulfillment Associate

As an OMNI Customer Fulfillment Associate, your main focus is on fulfilling online customer orders with accuracy and care. You’ll move through different areas of the store — including various temperature zones — to pick and assemble orders, ensuring every item meets Walmart’s quality and freshness standards. From confirming product codes and quantities to affixing correct labels and packing totes efficiently, every step you take contributes directly to customer satisfaction and trust.

Beyond order fulfilment, you’ll also be expected to maintain a clean and safe work area, follow food hygiene protocols, and operate equipment responsibly. You’ll balance fulfilment tasks with occasional customer interaction, helping resolve issues when they arise. Flexibility is key — this role requires availability across a range of shifts including mornings, afternoons, evenings, and nights, as well as weekends and holidays.

Benefits and Salary

The minimum rate of pay for this position starts at $18.10 per hour. Beyond your hourly wage, Walmart Canada offers a competitive benefits package that includes stock options, comprehensive health benefits (based on hours or employment status), life insurance, paid time off, a store associate discount, access to the Live Better U education program, EQ Health support, and a Deferred Profit Sharing plan. Note that some benefits are tied to full-time or part-time status and hours worked.

Responsibilities

Day-to-day, an OMNI Customer Fulfillment Associate is responsible for the end-to-end process of getting online orders ready for customers. These responsibilities demand accuracy, physical stamina, and a commitment to quality — all of which directly affect how customers experience Walmart’s online shopping service.

• Pick and assemble customer orders from different temperature zones with care and accuracy to support on-time delivery
• Pack orders carefully by confirming product selection, quantities, and product codes before sealing totes
• Select fresh, high-quality products and remove damaged or unsuitable items to maintain order accuracy
• Complete documentation accurately, including pick slips and shipping labels, as required
• Pack totes efficiently to make the best use of space while maintaining product quality and safety standards
• Support customers and team operations by balancing fulfilment tasks with positive customer interaction and helping resolve issues when needed
• Follow food hygiene and safety procedures, clean spills promptly, ensure totes are clean before use, and operate equipment safely
• Work flexible shifts including evenings, weekends, and holidays based on business needs

Requirements / Skills

Walmart is looking for candidates who bring a positive attitude, flexibility, and a genuine team-player mindset to this role. The ideal person thrives in a high-volume, physical work environment and takes pride in doing the job right the first time. Strong communication skills and the ability to stay focused during busy shifts are assets in this position.

• Flexibility to work a variety of shifts, including evenings, weekends, and holidays
• Physical capability to stand for extended periods, bend, and lift items up to 20 lbs. regularly and up to 50 lbs. occasionally
• Attention to detail when picking, packing, and labelling orders to ensure accuracy
• Ability to manage high task volumes in a fast-paced environment while maintaining efficiency and consistency
• Commitment to food hygiene and workplace safety standards throughout every shift
• Team-oriented communication skills with a helpful and positive approach to both colleagues and customers

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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