OMNI Customer Fulfillment Associate Part Time – Walmart – Thunder Bay, ON

Walmart Canada’s Thunder Bay location is looking for a part-time OMNI Customer Fulfillment Associate to join their in-store team at 1020 Dawson Rd. This role sits at the intersection of online retail and in-store operations, making it a solid fit for anyone who enjoys staying active, working with a team, and making a real difference in how customers experience their online orders.

As an OMNI Customer Fulfillment Associate, your day-to-day centres around picking, packing, and preparing online customer orders with accuracy and care. You’ll move through different temperature zones of the store, select quality products, and ensure every order is packed properly and ready for delivery. It’s a hands-on role in a fast-moving environment where attention to detail matters.

About the Role: OMNI Customer Fulfillment Associate

In this position, you’ll be responsible for assembling online grocery and merchandise orders from start to finish. That means picking items from the correct areas of the store, verifying product codes and quantities, labelling shipments accurately, and packing totes in a way that protects product quality. You’ll also be expected to handle customer inquiries when they arise, balancing fulfillment tasks with friendly, helpful service on the floor.

Maintaining a clean, safe, and organized work area is a key part of this role. You’ll follow food hygiene standards, complete safety checks on equipment, and respond quickly to spills or hazards. Flexibility is essential — shifts span mornings, afternoons, evenings, and nights, including weekends and holidays, so the role suits candidates who are comfortable with a varied schedule.

Benefits and Salary

The minimum starting wage for this position is $17.75 per hour. Walmart Canada also offers a range of benefits including a store discount, deferred profit sharing, EQ Health support, access to the Live Better U education program, and paid time off. Comprehensive benefits, life insurance, and stock options may be available depending on employment status and hours worked.

Responsibilities

Working as an OMNI Customer Fulfillment Associate at Walmart Thunder Bay means you’re at the core of the store’s online order fulfillment operation. Each day brings a mix of picking accuracy, physical activity, and customer-facing moments — all of which contribute to a smooth and satisfying online shopping experience for Walmart customers across the region.

• Pick and assemble customer orders from various temperature zones with care and accuracy to support on-time delivery
• Pack orders by confirming product selection, quantities, and product codes to ensure order accuracy
• Select high-quality products and remove damaged or unsuitable items to maintain product standards
• Complete documentation accurately, including pick slips and shipping labels
• Pack totes efficiently to maximize space while protecting product quality and safety
• Assist customers on the floor and help resolve fulfillment-related issues when needed
• Maintain a clean and safe work area by following food hygiene and safety procedures, cleaning spills promptly, and ensuring totes are clean before use
• Operate equipment safely and complete required safety checks throughout each shift

Requirements / Skills

Walmart is looking for candidates who are adaptable, physically capable, and team-oriented. This role suits someone who can stay focused through a fast-paced shift, takes pride in doing accurate work, and is comfortable with a flexible schedule that includes evenings, nights, and weekends.

• Flexibility with scheduling — availability for mornings, afternoons, evenings, nights, weekends, and holidays
• Physical stamina — ability to stand for extended periods, bend, and lift items up to 20 lbs. regularly and up to 50 lbs. occasionally
• Attention to detail — accuracy in picking, packing, and completing required documentation
• Team player mindset — willingness to collaborate and support colleagues across the store
• Positive, customer-focused attitude — comfortable balancing fulfillment tasks with friendly customer interaction
• Adherence to safety and hygiene standards — reliable in following food safety protocols and maintaining a clean work area

How to Apply

To apply for this position, use the link below to access the official Walmart Canada job posting. Make sure your resume is up to date before submitting your application.

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