Manager, Enterprise Retail Capability – Canadian Tire – Toronto, ON

Canadian Tire Corporation — one of Canada’s most recognized retail enterprises — is looking for a Manager, Enterprise Retail Capability to join their team in Toronto, Ontario. This is a leadership role at the heart of how Canadian Tire delivers large-scale retail capability programs across its business and technology functions.

This position is less about traditional product ownership and more about disciplined project leadership — driving timelines, managing cross-functional dependencies, and ensuring enterprise-wide initiatives move from initiation to successful implementation. If you’re someone who thrives coordinating complex workstreams and influencing stakeholders at every level, this role puts you in the thick of it.

About the Role: Manager, Enterprise Retail Capability

The Manager, Enterprise Retail Capability leads a team of Associates and Senior Consultants while overseeing the end-to-end delivery of retail capabilities that support operational excellence and strategic priorities. You’ll guide capability development, process re-engineering, and cross-functional alignment across Merchandising, Planning, Supply Chain, Pricing, UX, Tech, and Data teams. The scope spans SaaS vendor coordination, internal build projects, sprint ceremonies, UAT, go-live activities, and ongoing post-launch monitoring.

Success in this role depends on strong organizational leadership, sharp communication, and a structured approach to managing risks, issues, and prioritization. You’ll be regularly reporting on project status to senior management and building the frameworks — SOPs, decision matrices, workflow documentation — that keep delivery on track and adoption moving forward.

Benefits and Salary

Canadian Tire offers a broadband salary range of $79,000 – $131,000 CAD, with a typical hiring range between $79,000 and $105,000 CAD. Compensation is informed by experience, market conditions, internal equity, and role-specific factors. Beyond salary, employees receive comprehensive benefits and retirement programs, performance incentives, continuing education support, career growth opportunities, product discounts, and a mental health benefit of $5,000 per year for benefits-eligible employees and their families. Canadian Tire also offers profit sharing and savings programs for eligible staff.

Responsibilities

This role sits at the intersection of project execution, team leadership, and enterprise capability delivery. Day-to-day, you’ll be coordinating across business and technology functions, running workshops, managing sprint ceremonies, and keeping a portfolio of workstreams on schedule. These responsibilities are broad and require both strategic thinking and hands-on delivery discipline.

• Lead and manage a team of Associates and Senior Consultants within the Retail Capability Enablement and Product Support functions
• Develop strategic plans for capability development, implementation, sustainment, and continuous delivery
• Oversee documentation of future-state business requirements and support process re-engineering efforts
• Ensure alignment across Merchandising, Planning, Supply Chain, Pricing, UX, Tech, and Data teams throughout delivery
• Manage prioritization and execution of workstreams and key deliverables within project plans
• Facilitate stakeholder workshops to map current-state processes and define future-state requirements
• Guide development of SOPs, decision matrices, and workflow documentation
• Collaborate with UX, Tech, and Data teams to translate business requirements into technical specifications
• Coordinate vendor and internal team activities for both SaaS and in-house capability builds
• Oversee sprint ceremonies, UAT, go-live activities, daily standups, and cross-functional sync meetings
• Monitor post-launch performance, gather feedback, and document enhancement requests as actionable backlog items
• Track capability maturity across markets and functions, and provide regular project status updates to senior management

Requirements / Skills

The ideal candidate brings solid experience in capability development or product management, combined with a strong track record of leading teams through complex project lifecycles. Canadian Tire values candidates who communicate clearly across technical and non-technical audiences, navigate shifting priorities confidently, and bring a collaborative mindset to every engagement.

• Bachelor’s degree in Business Administration, Commerce, or a related field (Master’s degree is an asset)
• 5+ years of experience in capability development or product management roles
• Proficiency in MS Office (Word/Excel) and project management tools such as JIRA or Trello
• Proven team leadership through successful project lifecycles
• Excellent communication skills with ability to articulate complex ideas to both technical and non-technical stakeholders
• Strong analytical and problem-solving abilities with sound decision-making under pressure
• Flexible, collaborative mindset with comfort managing change and competing priorities

How to Apply

To apply, use the link below to access the official Canadian Tire job posting. Make sure your resume is current and tailored to reflect your experience in project leadership and capability development before submitting.

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