Hub Associate – UPS – Richmond, BC
Location: Vancouver, BC | Company: UPS
UPS — one of the world’s most recognized logistics companies — is hiring a Hub Associate for their Surrey, British Columbia facility. This part-time, permanent position is a great fit for someone with a background in warehouse operations who wants steady hours, competitive pay, and real room to grow within a Fortune Global 500 organization.
In this role, you’ll be at the heart of daily hub operations — updating package information, validating delivery data using UPS systems, and supporting dispatch with accurate inventory records. It’s hands-on, detail-oriented work that keeps packages moving and customers satisfied.
About the Role: Hub Associate
As a Hub Associate at UPS, your primary focus is keeping the package tracking and inventory systems accurate and up to date. You’ll be scanning premium service packages, processing Dangerous Goods (DG) package recovery, and completing the overgood process and documentation. You’ll also generate recovery reports for Hub Operations and Package Care, ensuring full visibility across the facility.
Beyond the technical duties, this role involves maintaining a clean, organized, and safe working environment, operating office equipment and software, and working collaboratively with dispatch and operations teams. Flexibility with shift finish times and the ability to work all five weekdays are essential to success in this position.
Benefits and Salary
This position pays between $18.15 and $19.13 per hour, with weekly pay via direct deposit every Friday. Benefits kick in after 60 working days of service and include vision, health, and dental coverage. Additional perks include a pension plan, two weeks of paid vacation after one year, overtime opportunities, paid training, free onsite parking, immediate access to UPS Employee Discounts, and genuine opportunities for advancement within a Fortune 50 company.
Job Details
📌 Job Type: Part-Time / Permanent / On-site
🏢 Company: UPS
📍 Location: 19088 38th Avenue, Surrey, BC V3Z 1K8
🆔 Requisition ID: R26019672
⏱️ Schedule: Monday to Friday, 11:00 AM – 4:00 PM (up to 25 hrs/week)
💰 Pay: $18.15 – $19.13 per hour
Responsibilities
Day to day, the Hub Associate plays a critical role in keeping UPS’s package flow accurate and compliant. From processing recoveries to generating operational reports, each task directly supports the efficiency and integrity of hub operations.
- Complete the package and inventory recovery process to ensure no shipments fall through the cracks
- Process the overgood procedure and complete all required documentation accurately
- Generate package recovery and overgood reports for Hub Operations and Package Care teams
- Handle Dangerous Goods (DG) package recovery following all applicable protocols
- Scan premium service packages and validate delivery information using UPS systems
- Operate all office equipment, software, and devices required for hub administration
- Support dispatch and update package inventory systems in a timely manner
- Maintain a clean, organized, and safe working environment at all times
Requirements / Skills
UPS is looking for a reliable candidate who is comfortable in a fast-paced warehouse environment and brings solid organizational skills to the table. Prior hands-on experience combined with strong computer literacy will set you apart in this role.
- 1+ year of warehouse experience is required — familiarity with hub or logistics environments is a strong asset
- Physical capability to lift up to 70 lbs (32 kg) unassisted; typical packages range from 25–35 lbs
- Intermediate computer skills including Microsoft Office (required for report generation and data entry)
- Problem-solving and multitasking abilities to handle competing priorities during busy shifts
- Strong verbal and written communication skills for coordinating with dispatch and operations teams
- Availability Monday through Friday for all five days of the week, with flexibility on shift end times
How to Apply
To apply for this Hub Associate position at UPS, use the official application link below. Make sure your resume is up to date and reflects any relevant warehouse or logistics experience before submitting.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join UPS in Surrey.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Hub Associate role at UPS in Surrey is perfect for candidates who excel in warehouse operations, data entry and package tracking, and working in fast-paced logistics environments. On your resume, emphasize any experience with inventory management, shipping/receiving, or hub operations, your attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a warehouse, distribution centre, or freight/courier operation, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like package recovery, inventory systems, and dangerous goods handling that appear in the posting. Quantify your achievements where possible (e.g., “processed 200+ packages daily with 99% accuracy” or “maintained inventory records across a 50,000 sq ft warehouse”). Write a brief cover letter expressing your genuine interest in UPS and why you’re excited about this opportunity in Surrey. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research UPS‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your organizational skills and ability to handle physical, detail-oriented work. Common questions may include scenarios about handling tight deadlines, managing competing priorities, and maintaining safety standards in a warehouse setting. Dress appropriately for a logistics and warehousing environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.