General Merchandise Department Manager – Walmart Canada – Yellowknife, NT

Walmart Canada’s Yellowknife store is looking for a General Merchandise Department Manager to step into a hands-on leadership role at the heart of the sales floor. Based at 313 Old Airport Road, this is a position for someone who thrives on keeping things moving — from stocked shelves to coached associates to satisfied customers.

This role sits at the intersection of people leadership and retail operations. You’ll be directing daily merchandising tasks, managing floor coverage, and making real-time decisions that keep the store running efficiently. If you enjoy a fast-paced environment where no two shifts are exactly the same, this could be a strong fit.

About the Role: General Merchandise Department Manager

As the General Merchandise Department Manager, your primary focus is ensuring the sales floor is consistently stocked, organized, and customer-ready. You’ll delegate tasks through the Customer Availability Process, oversee section work, cap bins, and manage stocking picks — all while maintaining presentation and merchandising standards across your assigned areas.

Leadership is central to this role. You’ll be responsible for training and coaching associates, assigning break coverage, and providing ongoing feedback that supports team performance. You’ll also uphold safety and compliance standards by completing safety sweep logs, securing displays, and keeping work areas clean and hazard-free at all times.

Benefits and Salary

The minimum rate of pay for this position starts at $21.35 per hour. Walmart Canada also offers a range of benefits including stock options, comprehensive benefits (based on hours or employment status), life insurance, paid time off, a store discount, access to Live Better U education support, EQ Health, and a Deferred Profit Sharing plan. Note that some benefits are based on hours worked or full-time/part-time status.

Responsibilities

Day-to-day, this role covers a wide range of operational and people management tasks. From directing associates on the floor to ensuring price changes and modular sets are executed accurately, the General Merchandise Department Manager keeps the department running at a high standard across every shift.

• Deliver customer service by greeting shoppers, assisting with product selection, resolving concerns, and supporting purchase decisions
• Delegate and follow up on Customer Availability Process tasks including section work, capping bins, and stocking picks
• Oversee price changes, feature sets, and modular execution within assigned areas to maintain accuracy and presentation standards
• Manage sales floor coverage by assigning associates as needed and supporting recovery and zoning activities
• Coordinate associate scheduling and ensure breaks are taken in line with coverage requirements
• Train and coach associates, providing ongoing feedback to support performance, development, and engagement
• Maintain safety and cleanliness standards by completing safety sweep logs, securing displays, and keeping the work area hazard-free
• Work flexible shifts including evenings, weekends, and holidays based on business needs

Requirements / Skills

This role calls for someone who can lead with confidence, adapt quickly, and keep calm under pressure. The ideal candidate is organized, physically capable, and genuinely enjoys working with people — both customers and team members. Walmart values flexibility, a positive attitude, and the ability to manage high-volume tasks consistently.

• Flexibility and availability to work a variety of shifts, including evenings, weekends, and holidays
• Physical capability to stand for extended periods, bend, and lift up to 20 lbs. regularly, and occasionally up to 50 lbs.
• Strong communication skills to coach associates and interact professionally with customers
• Ability to manage high task volume efficiently in a fast-paced retail environment
• Attention to detail and consistency when completing repetitive tasks such as stocking, zoning, and organizing
• Team leadership skills with the ability to delegate, follow up, and hold others accountable

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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