Food Service Supervisor – Tim Hortons – Saint-Sauveur, QC

Saint-Sauveur is looking for an experienced Food Service Supervisor to join the team at Tim Hortons. If you have a knack for keeping operations running smoothly, motivating staff, and upholding quality standards in a fast-paced food service environment, this could be the right fit for you.

This supervisory role puts you at the centre of daily café operations — from coordinating staff activities and managing schedules to ensuring every guest receives consistent, quality service. It’s a hands-on position that balances leadership with operational know-how.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons in Saint-Sauveur, you’ll oversee the daily workflow of food preparation and service staff. Your responsibilities include setting work schedules, training team members on proper procedures, and making sure that food quality and service standards are consistently met throughout every shift. You’ll also manage stock records, handle customer concerns, and submit operational reports to keep management informed.

This role requires comfort working in a high-pressure, fast-paced setting across a range of shifts, including early mornings, evenings, nights, and weekends. You’ll collaborate closely with your team to maintain a safe, sanitary, and efficient workspace — and step in where needed to support smooth service delivery.

Benefits and Salary

This position offers a wage of $18.75 per hour, with scheduled hours ranging from 30 to 40 hours per week. Tim Hortons also supports employees with flexible scheduling options and physical accessibility accommodations. The employer offers on-the-job training tailored to youth and applies hiring policies that discourage age discrimination, making this a welcoming workplace for candidates from a wide range of backgrounds.

Responsibilities

As a Food Service Supervisor, your day-to-day work centres on keeping the team organized, the food preparation area running efficiently, and the customer experience at a high standard. These responsibilities are essential to maintaining Tim Hortons’ consistency across every shift.

• Establish methods and work schedules to meet daily operational demands
• Supervise and coordinate activities of staff involved in food preparation and portioning
• Train staff in job duties, proper sanitation procedures, and workplace safety
• Estimate ingredients and supplies needed for meal preparation to reduce waste
• Ensure food and service consistently meet quality control standards
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock levels, repairs, sales, and wastage
• Prepare and submit operational reports to management

Requirements / Skills

The ideal candidate for this role is someone with hands-on food service experience and a natural ability to lead a team under pressure. Tim Hortons values supervisors who can stay organized, communicate clearly, and hold their team to high standards while keeping the atmosphere positive.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 year to less than 2 years in a food service or related field
• Availability for shift or on-call work, including early mornings, evenings, and weekends
• Language proficiency in English or French as required for the role
• Ability to work effectively in a fast-paced, high-pressure environment
• Availability to start on the date listed in the job posting

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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