Food Service Supervisor – Tim Hortons – Nipigon, ON
Location: Ontario | Company: Tim Hortons
Tim Hortons in Nipigon, Ontario is looking for an experienced Food Service Supervisor to join their team. If you’re someone who thrives in a fast-paced setting, enjoys leading a crew, and takes pride in delivering consistent quality, this role could be a strong fit for your next career move.
This position puts you at the heart of daily restaurant operations — from coordinating staff and managing schedules to upholding food safety standards and keeping customers happy. It’s a hands-on leadership role that balances people management with operational oversight in a well-known quick-service restaurant environment.
About the Role: Food Service Supervisor
As a Food Service Supervisor at Tim Hortons, you’ll be responsible for keeping the kitchen and service floor running smoothly across every shift. You’ll supervise a team of 5 to 10 staff members, ensuring food is prepared to standard, service is timely, and the workplace remains safe and welcoming. Your leadership directly affects both the customer experience and the team’s daily morale.
Working in a coffee shop and fast food environment, you’ll be expected to adapt quickly, make sound decisions under pressure, and maintain attention to detail whether you’re reviewing supply estimates or addressing a customer concern. Compliance with sanitation and safety procedures is a core part of this role, and you’ll be the one setting the standard for the team.
Benefits and Salary
This position offers a wage of $18.00 per hour with 35 to 40 hours of work per week. Employees are eligible for a health care plan as part of the benefits package. Tim Hortons also participates in programs that support youth employment and provides awareness training to foster an inclusive and welcoming work environment.
Job Details
📌 Job Type: Permanent, Shift Work
🏢 Company: Tim Hortons
📍 Location: Nipigon, ON
🗓️ Date Posted: May 19, 2026
⏱️ Schedule: Early morning, morning, day, evening, night, weekend — flexible hours
💰 Pay: $18.00/hour (35–40 hours per week)
Responsibilities
In this supervisory role, you’ll be managing both the people and the processes that keep a busy Tim Hortons location operating at its best. From setting work schedules to tracking inventory and submitting reports, your day-to-day responsibilities require a combination of organizational skills and strong leadership. Here’s a closer look at what you’ll be doing:
- Establish methods and procedures to meet daily work schedules and operational goals
- Supervise and co-ordinate the activities of staff who prepare and portion food
- Train team members on job duties, sanitation protocols, and safety procedures
- Estimate ingredient and supply requirements for meal preparation
- Ensure food quality and service consistently meet established quality control standards
- Prepare budget and cost estimates as needed
- Address customer complaints and concerns in a professional and timely manner
- Maintain accurate records of stock, repairs, sales, and wastage
- Prepare and submit operational reports
- Supervise and check the delivery of food trolleys
- Establish work schedules for a team of 5 to 10 employees
Requirements / Skills
The ideal candidate is a motivated, client-focused professional who can lead by example in a demanding quick-service setting. Tim Hortons values people who communicate well, remain flexible under shifting demands, and genuinely care about the customer experience. Here’s what you’ll need to be considered:
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a food service or supervisory role
- Communication skills: Excellent oral communication abilities for team leadership and customer interactions
- Physical capability: Able to stand for extended periods and walk throughout the shift in a fast-paced, noisy environment
- Personal attributes: Client focus, flexibility, initiative, and strong teamwork
- Transportation: Own transportation required; public transit is also available in the area
How to Apply
To apply for this Food Service Supervisor position at Tim Hortons in Nipigon, use the link below to access the official job posting. Make sure your resume is up to date and reflects your relevant supervisory and food service experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Food Service Supervisor role at Tim Hortons in Nipigon is perfect for candidates who excel in team leadership, food safety compliance, and customer service. On your resume, emphasize any experience with supervising kitchen or front-of-house staff, scheduling, and inventory management. If you’ve previously worked in a quick-service restaurant or food service environment, make sure to highlight specific responsibilities and any measurable outcomes that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food service supervisor, staff scheduling, and quality control standards that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 staff across 3 daily shifts” or “reduced food wastage by 15% through improved inventory tracking”). Write a brief cover letter expressing your interest in contributing to Tim Hortons‘ operations in Nipigon. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, community involvement, and commitment to customer experience beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling staff conflicts, managing a busy rush, or resolving customer complaints. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift expectations, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.