Food Service Supervisor – Tim Hortons – Fredericton, NB

Tim Hortons in Fredericton, New Brunswick is looking for an experienced Food Service Supervisor to join their team. If you have a knack for keeping operations running smoothly and enjoy mentoring others in a fast-paced food service environment, this could be the right fit for you.

In this role, you’ll be responsible for overseeing daily food preparation and service activities, ensuring staff are well-trained, quality standards are met, and customers leave satisfied. It’s a hands-on position that balances team leadership with operational responsibilities across a variety of shifts.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons Fredericton, you’ll work directly with frontline staff to coordinate food prep, manage scheduling, and uphold the brand’s quality control standards. Your day-to-day will involve everything from training new team members to addressing customer concerns and keeping accurate records of stock and operations.

This position requires someone who can stay composed under pressure, maintain food safety and sanitation standards, and adapt quickly to changing priorities. You’ll be working in a combination of sitting, standing, and walking throughout your shift, often bending or crouching as part of the physical demands of the role. Being bondable is also a requirement for this position.

Benefits and Salary

This position offers a wage of $17.40 per hour, with 32 to 40 hours per week and overtime available. The compensation package includes a dental plan, health care plan, and vision care benefits. Financial perks include a bonus structure, group insurance benefits, and life insurance. Additional benefits include travel insurance, a wellness program, and other benefits as well.

Responsibilities

The Food Service Supervisor plays a central role in keeping the restaurant running efficiently and maintaining a positive experience for both staff and customers. From managing work schedules to ensuring food quality standards are consistently met, this role carries real operational weight on a daily basis.

• Establish methods to meet work schedules and coordinate daily operations effectively
• Supervise and co-ordinate the activities of 5–10 staff members involved in food preparation and portioning
• Train staff in job duties, sanitation protocols, and safety procedures
• Estimate ingredients and supplies required for meal preparation to avoid shortages or waste
• Ensure food and service consistently meet quality control standards
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports as required by management
• Establish work schedules to ensure adequate staffing at all times

Requirements / Skills

The ideal candidate for this role brings prior food service experience, a calm approach under pressure, and the ability to lead a small team confidently. Tim Hortons Fredericton is looking for someone who values both team collaboration and attention to detail in a high-traffic environment.

• Secondary (high) school graduation certificate or equivalent education
• 1 to 2 years of experience in a food service or supervisory role
• Must be bondable as part of security and safety requirements
• Ability to thrive in a fast-paced environment and work well under pressure
• Strong attention to detail for food quality, safety, and record-keeping
• Physical capability to handle a role involving standing, walking, bending, and kneeling throughout the shift
• Flexibility to work various shifts including early mornings, evenings, nights, weekends, and on-call

How to Apply

To apply for this Food Service Supervisor position at Tim Hortons in Fredericton, use the official application link below. Make sure your resume is up to date and reflects your relevant food service experience before submitting.

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