Donut Shop Counter Clerk – Tim Hortons – Québec, QC

Tim Hortons is looking for a Donut Shop Counter Clerk to join their team in Québec, QC. If you enjoy working with people, thrive in a fast-paced setting, and have some experience in the food service or hospitality industry, this could be a solid fit for your next role.

This position puts you front and centre with customers — taking orders, serving food and beverages, and keeping things running smoothly during busy shifts. It’s a hands-on role where your people skills and reliability matter just as much as your speed and accuracy.

About the Role: Donut Shop Counter Clerk

As a Counter Clerk at Tim Hortons, your primary focus is delivering quick, friendly service to every guest who walks through the door. You’ll be handling customer orders, processing payments, preparing basic food and beverage items, and ensuring the counter and service area remain clean and well-stocked throughout your shift.

Working as part of a close-knit team, you’ll be expected to follow food safety and hygiene standards, adapt to varying levels of customer volume, and support your colleagues during peak hours. Punctuality, a positive attitude, and a willingness to learn are key to succeeding in this environment.

Benefits and Salary

This position offers a wage of $16.60 to $18.50 per hour (to be negotiated), with 35 to 40 hours per week. Tim Hortons also provides a health care plan, free parking, and covers the cost of any required learning or training. Paid parking is also available on site.

Responsibilities

Working at a Tim Hortons counter means every shift brings a mix of customer interaction, food preparation, and teamwork. The responsibilities below reflect the core of what you’ll be doing day-to-day and why each task contributes to a great guest experience.

• Greet and serve customers at the counter in a friendly and timely manner
• Take and process orders accurately, including cash and card transactions
• Prepare and serve food and beverage items according to Tim Hortons standards
• Maintain cleanliness of the counter, service area, and surrounding workspace
• Restock supplies and ensure the counter is fully equipped throughout the shift
• Follow food safety and hygiene protocols at all times
• Support team members during high-volume periods to keep service flowing efficiently

Requirements / Skills

Tim Hortons values candidates who are dependable, customer-focused, and ready to hit the ground running. Prior experience in a food service, retail, or customer-facing role is an asset, and the team is committed to supporting your growth once you’re on board.

• 1 year to less than 2 years of relevant work experience in a similar field
• Authorization to work in Canada — this is a mandatory requirement
• Availability for shift or on-call work, including varying schedules
• Ability to start on or near the date listed in the posting
• Proximity to the job location in Québec, QC is considered an asset
• No formal educational credential required — experience and attitude are what count

How to Apply

To apply for this Counter Clerk position at Tim Hortons in Québec, use the official link below. Make sure your resume is up to date and reflects your relevant experience before submitting.

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