Design Operations Coordinator – FedEx – Mississauga, ON

FedEx is looking for a Design Operations Coordinator to join their team in Mississauga, Ontario. This is a remote-eligible position that plays a key behind-the-scenes role in keeping a dynamic, fast-paced creative design team running smoothly. If you thrive on organization, enjoy cross-functional coordination, and have experience supporting creative or design environments, this role is worth a closer look.

Day-to-day, you’ll be the operational backbone of the design team — managing logistics, coordinating meetings, supporting event planning, and handling budgeting tasks. It’s a role that requires someone who can juggle multiple responsibilities with precision while building strong working relationships across teams.

About the Role: Design Operations Coordinator

As the Design Operations Coordinator, you’ll provide critical support across a range of administrative and operational functions within FedEx’s creative design team. From managing meeting agendas and capturing notes to coordinating All-Hands presentations and processing budget invoices, your contributions will directly impact how effectively the team operates. You’ll also support the team’s recognition and rewards program, maintain the organizational chart, and assist in distributing team surveys.

Collaboration is central to this role. You’ll work closely with an administrative assistant on logistics like swag orders and team events, and coordinate with presenters and leadership to ensure smooth communication across the board. Attention to detail and a proactive approach to problem-solving are essential qualities for success here.

Benefits and Salary

FedEx is a globally recognized employer that offers competitive compensation and a supportive workplace culture. The job posting does not specify a salary for this role, but FedEx is known for providing strong benefits packages to its employees. The position is open to candidates across Canada on a remote basis, offering flexibility in where you work.

Responsibilities

In this role, you’ll support both the team coordination and design operations sides of the creative department. Your work keeps communications flowing, events on track, and administrative processes moving efficiently — making you an indispensable part of the team’s day-to-day success.

• Manage meeting agendas for leadership check-ins and Design Reviews, capturing and publishing notes and next steps
• Coordinate All-Hands meetings by creating presentation shells, liaising with presenters, and publishing key takeaways
• Track team milestones by managing calendar reminders and Slack workflows for events, trainings, performance management, and award submissions
• Administer recognition programs by helping coordinate the team’s awards program and monthly swag selection process
• Process swag orders monthly and coordinate shipping logistics with the administrative assistant
• Handle budget invoices for payment processing as part of design operations support
• Maintain the organizational chart to ensure team information remains current and accurate
• Plan and host team events in partnership with the admin assistant
• Create and distribute team surveys to gather feedback and support continuous improvement

Requirements / Skills

The ideal candidate brings a solid foundation in operations and administrative coordination, particularly within creative or design-focused environments. FedEx values professionals who can work independently, stay organized under pressure, and communicate clearly across all levels of a team.

• Community college diploma or equivalent as the minimum educational requirement
• 3 years of experience in an operations, administrative, or team coordination role within a design or creative environment
• Strong organizational skills to manage multiple priorities, calendars, and workflows simultaneously
• Communication and coordination abilities to liaise effectively with presenters, leadership, and cross-functional partners
• Familiarity with tools like Slack and general digital workplace platforms for workflow and communication management
• Bilingual (French and English) required for candidates residing in Quebec

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and tailored to reflect your experience in operations and team coordination before submitting.

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