Delivery Program Manager, Store Technology – Canadian Tire – Toronto, ON

Canadian Tire Corporation is one of Canada’s most recognized retailers, and their technology team in Toronto, ON is looking to bring on an experienced Delivery Program Manager to lead complex, multi-squad initiatives within their Store Technology portfolio. If you have a strong background in program management, Agile delivery, and cross-functional leadership, this could be a well-suited next step in your career.

In this role, you’ll be responsible for orchestrating program delivery end-to-end — from defining scope and timelines to managing risk, resources, and stakeholder expectations. You’ll work closely with business sponsors, executives, and delivery squads to keep initiatives on track and aligned with strategic objectives.

About the Role: Delivery Program Manager, Store Technology

As a Delivery Program Manager at Canadian Tire, you’ll own the full lifecycle of technology programs that directly support in-store operations. You’ll develop comprehensive program plans, establish governance structures, and coordinate resources across multiple squads to ensure consistent and high-quality delivery. This is a hands-on leadership role that requires both strategic thinking and tactical execution.

You’ll be expected to maintain strong lines of communication with all stakeholders, manage program changes with care, and uphold delivery standards across the team. Familiarity with Agile frameworks such as SAFe, Scrum, and Kanban is essential, as is comfort working within tools like Jira, Confluence, and Planview.

Benefits and Salary

The broadband salary range for this position is $79,000 – $131,000, with a typical hiring range of $79,000 to $105,000. Compensation is determined based on experience, internal equity, and market conditions. In addition to competitive pay, Canadian Tire offers comprehensive benefits and retirement programs, performance incentives, continuing education opportunities, and other perks to support your overall well-being. Employees also benefit from product discounts, career growth opportunities, and access to the Triangle Learning Academy. Mental health benefits of up to $5,000 per year are available for eligible employees and their families.

Responsibilities

This position places you at the centre of large-scale technology program delivery, requiring you to balance strategic oversight with day-to-day coordination. Your work will directly influence how store technology initiatives are planned, executed, and closed out across Canadian Tire’s retail network.

• Develop a comprehensive program plan that defines objectives, scope, deliverables, timelines, and resource requirements
• Engage stakeholders including executives and business sponsors, maintaining regular communication to manage expectations and ensure alignment
• Establish governance structures such as steering committees or advisory boards to provide program oversight and guidance
• Coordinate and allocate resources across multiple squads within the program to support delivery commitments
• Identify and assess risks, developing mitigation plans and escalating concerns as needed
• Monitor squad delivery progress, tracking KPIs and milestones to ensure program health
• Oversee change management related to program scope, schedule, and budget
• Facilitate program closure upon successful completion of deliverables
• Provide training and guidance to team members across squads to establish consistency and best practices

Requirements / Skills

The ideal candidate brings a solid foundation in program and delivery management within a technology context, and is comfortable navigating both Agile and enterprise planning environments. Canadian Tire values professionals who can balance structure with adaptability and communicate clearly across all levels of an organization.

• Financial management skills including budgeting, forecasting, accruals, invoice management, and variance analysis
• Scope management experience with MVPs, epics, stories, releases, and milestones
• Resource planning capabilities using both FTE and partner resources to deliver on defined scope
• Risk management proficiency — anticipating, capturing, and mitigating impacts to scope, timeline, and budget
• Agile methodology knowledge including SAFe, Scrum, and Kanban
• Product Lifecycle Management understanding
• Proficiency with MS Office and working knowledge of Jira/Jira Align and Confluence
• Experience with Planview, Delivery Central, and Lucid is considered an asset

How to Apply

To apply for this Delivery Program Manager position at Canadian Tire in Toronto, use the official link below to submit your application through their careers portal. Make sure your resume is up to date and reflects your relevant program management experience before applying.

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