Data Center Operation Technician – Amazon – Pointe-Claire, QC

Amazon Web Services (AWS) is on the lookout for a Data Center Operation Technician (DCEO) to join its growing Infrastructure Operations team in Pointe-Claire, Quebec. As the world’s most comprehensive cloud platform, AWS operates at a scale where uptime isn’t just a goal — it’s a requirement. If you thrive in a hands-on technical environment and want to be on the front line of keeping mission-critical infrastructure running, this role is worth your attention.

In this position, you’ll be responsible for the maintenance and monitoring of electrical, mechanical, and fire/life safety systems within the data centre. You’ll work alongside vendors and cross-functional teams, respond to incidents, and help onboard new equipment — all while contributing to a culture of continuous improvement and knowledge sharing.

About the Role: Data Center Operation Technician

As a DCEO at AWS, your core focus will be ensuring that data centre equipment supporting mission-critical servers maintains better than 99.999% uptime. The systems you’ll oversee include standby diesel generators, switchboards, UPS systems, PDUs, AHUs, CRAHs, CRACs, pumps, motors, VFDs, and building automation systems. You’ll serve as a technical resource across AWS data centre locations, coordinating vendor work and supporting planned maintenance activities.

This role also requires you to obtain and maintain an active Reliability Status security clearance with the Government of Canada. Beyond technical duties, you’ll play a key part in mentoring new team members, participating in incident response drills, and contributing to cost-reduction initiatives through innovative solutions. Teamwork, accountability, and a safety-first mindset are essential to success here.

Benefits and Salary

AWS offers a competitive hourly wage of $36.00 to $46.00 CAD for this position, with the final rate determined by factors such as shift selection, work location, and experience. Additional earnings may include shift premiums, overtime, and performance bonuses where applicable. Amazon also provides basic life and AD&D insurance, paid time off, and a variety of resources designed to support health and well-being. The company values work-life balance and offers flexible work arrangements as part of its culture.

Responsibilities

Day to day, Data Center Operation Technicians at AWS keep a close eye on the systems and alarms that power one of the world’s largest cloud infrastructures. The work is both reactive and proactive — from coordinating scheduled maintenance to responding quickly when something goes wrong. These responsibilities are central to maintaining the high availability standards that AWS customers depend on.

• Monitor alarms and systems managing power, cooling, and fire suppression within the data centre
• Coordinate on-site vendor work to ensure equipment maintenance is completed and uptime is preserved
• Support other teams and sites during planned events and operational activities
• Handle rack installations and the powering up of new and existing equipment
• Facilitate the commissioning and handover of new equipment into operational service
• Mentor and share knowledge with newer team members to build overall team capability
• Participate in incident response drills to stay prepared for real-world events
• Contribute to cost-reduction efforts through innovative operational solutions

Requirements / Skills

AWS is looking for a technically grounded candidate who is comfortable working with electrical and mechanical systems in a high-stakes environment. You don’t need to tick every box — if your background is non-traditional but relevant, AWS encourages you to apply. What matters most is your ability to troubleshoot confidently, communicate clearly, and work effectively within a team.

• 1+ year of electrical or mechanical experience in a relevant technical environment
• Proficiency with Microsoft Office products (1+ year, or minimum 6 months of experience)
• Eligibility for Government of Canada Reliability Status security clearance — required and must be maintained throughout employment
• 2+ years of data centre engineering experience is considered a strong asset
• Post-secondary education (Associate’s or Bachelor’s degree) is preferred but not required
• Professional Engineering registration or experience in design review involving electrical, mechanical, or automation controls is an asset

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and reflects your relevant electrical, mechanical, or data centre experience before submitting.

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