Courtesy Desk Clerk – Tim Hortons – Saint-Roch-de-l’Achigan, QC

Located in Saint-Roch-de-l’Achigan, QC, this Tim Hortons location is looking to fill two courtesy desk clerk positions right away. If you’re someone who enjoys working in a fast-moving environment and is comfortable in a customer-facing role, this could be a solid fit — and no prior experience is required, as training will be provided.

Working at the courtesy desk means you’re often one of the first points of contact for guests. Day to day, you’ll be handling customer inquiries, managing front-of-house tasks, and keeping things running smoothly during your shift. The role is set to early morning scheduling and is based fully on site.

About the Role: Courtesy Desk Clerk

As a courtesy desk clerk at Tim Hortons, your primary focus will be ensuring guests receive prompt, helpful service at the front desk. This is a permanent, full-time position at 40 hours per week, and it starts as soon as possible. The workplace language is French, so comfort communicating in French is essential.

This role is fully on-site — there is no remote work option. You’ll be working alongside a team in a structured, high-traffic environment where reliability and a positive attitude go a long way. The team has two vacancies to fill, so there’s a real need for dedicated individuals ready to contribute.

Benefits and Salary

This position offers a salary ranging from $16.60 to $18.00 per hour, negotiated based on the candidate. In addition to your base pay, the role includes gratuities and a night shift premium as financial benefits. It’s a permanent, full-time opportunity with steady hours at 40 hours per week.

Responsibilities

As a courtesy desk clerk, you’ll serve as a key point of contact for customers coming into the location. Your work directly shapes the guest experience, making reliability, communication, and a helpful attitude central to everything you do on shift.

• Greet and assist customers at the courtesy desk with a friendly, professional manner
• Handle inquiries and direct guests appropriately in a timely fashion
• Maintain the desk area in a clean and organized state throughout the shift
• Support the team during early morning hours when the location opens for the day
• Follow company procedures and standards to ensure consistent guest service
• Communicate clearly in French with customers and staff on site

Requirements / Skills

Tim Hortons is open to candidates at all experience levels for this role — no prior experience is required, as full training will be provided. What matters most is a willingness to learn, a customer-first attitude, and the ability to work comfortably during early morning shifts.

• Language: Must be able to communicate in French (workplace language)
• Education: No degree, certificate, or diploma required
• Experience: No experience necessary — training will be provided on the job
• Eligibility: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit
• Availability: Must be available for early morning scheduling
• Work style: Comfortable working fully on site at the physical location

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application through Job Bank.

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