Counter Attendant – Tim Hortons – Saint-Hyacinthe, QC
Location: Montreal, QC | Company: Tim Hortons
Saint-Hyacinthe’s beloved Tim Hortons location is looking for a Counter Attendant to join their team. If you thrive in a fast-paced food service environment and enjoy working with people, this could be a great fit. With shifts spanning days, evenings, early mornings, and weekends, there’s flexibility to find a schedule that works for you.
As a counter attendant, you’ll be at the heart of the customer experience — taking orders, serving food, and keeping the kitchen running smoothly. This role is ideal for someone who values reliability, teamwork, and delivering friendly, efficient service to every guest who walks through the door.
About the Role: Counter Attendant
In this position, you’ll handle a variety of tasks from taking customer orders and serving at the counter to portioning and packaging food for takeout. You’ll work with an electronic cash register and be expected to maintain a clean and sanitary workspace throughout your shift.
The environment moves quickly, so attention to detail and the ability to work under pressure are important. You’ll be on your feet for extended periods, collaborating with your teammates to keep things running efficiently during peak hours and beyond.
Benefits and Salary
This position offers a wage of $16.60 to $16.65 per hour for 40 hours per week, with overtime available when needed. Financial perks include gratuities and a Registered Retirement Savings Plan (RRSP). Additional benefits are also available. Tim Hortons Saint-Hyacinthe actively supports youth employment and Indigenous community members through mentorship, coaching, and government-backed programs, making this a workplace committed to inclusivity.
Job Details
📌 Job Type: Full-Time, Permanent
🏢 Company: Tim Hortons
📍 Location: Saint-Hyacinthe, QC
🗓️ Date Posted: May 29, 2026
⏱️ Schedule: Day, Evening, Early Morning, Night, Weekend
💰 Pay: $16.60 – $16.65/hour (40 hrs/week)
Responsibilities
Working the counter at Tim Hortons means staying engaged from the moment your shift starts. You’ll interact with customers regularly, keep your station clean, and help your team deliver consistent, quality service throughout the day.
- Take customers’ orders accurately and efficiently at the counter
- Serve customers at counters or buffet tables with a friendly attitude
- Package take-out food and portion items for service
- Wrap foods properly to meet quality and presentation standards
- Operate an electronic cash register to process transactions
- Clean and sanitize kitchen surfaces, cupboards, storage areas, appliances, and equipment
- Maintain attention to detail while working in a fast-paced, high-pressure setting
Requirements / Skills
Tim Hortons values team members who are dependable, customer-focused, and easy to work with. No formal education or prior experience is required — a positive attitude and willingness to learn go a long way here.
- Client focus — a genuine desire to provide a positive experience for every customer
- Reliability — showing up on time and being consistent in your work
- Team player mindset — collaborating with colleagues to keep things running smoothly
- Efficient interpersonal skills — communicating clearly in a busy service environment
- Physical stamina — comfortable standing for extended periods in a fast-paced setting
- Experience an asset — prior food service experience is helpful but not required
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Counter Attendant role at Tim Hortons in Saint-Hyacinthe is perfect for candidates who excel in customer service, teamwork, and food handling. On your resume, emphasize any experience with cash register operation, food prep, and your ability to work in a fast-paced environment. If you’ve previously worked in food service or retail, make sure to highlight specific responsibilities that align with this counter attendant position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, food handling, and cash register that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained clean workspace across daily service hours”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a good fit for this role in Saint-Hyacinthe. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values and commitment to community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling busy rushes, resolving customer concerns, and working as part of a team. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about shift scheduling and team culture. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.