Coordinator, HR Operations – Canadian Tire – Toronto, ON

Canadian Tire Corporation is one of Canada’s most recognized retail companies, and their Toronto-based HR Operations team is looking to bring on a Coordinator, HR Operations. If you thrive on data accuracy, enjoy untangling complex HR transactions, and want to play a meaningful role in workforce decision-making, this position offers a strong fit. Based at the company’s offices in Toronto, Ontario, the role requires on-site presence four days per week.

Reporting to the Manager, HR Operations and Reporting, this coordinator will be deeply embedded in the day-to-day management of Workday HR transactions. From processing hires and transfers to maintaining data integrity and resolving case activity, the work directly supports the accuracy of workforce data across the entire organization — making it a role with real impact on reporting and strategic decision-making.

About the Role: Coordinator, HR Operations

At the core of this position is ensuring that Workday HR data is accurate, timely, and reliable. You’ll handle a range of operational transactions — including hires, promotions, transfers, and effective date updates — while keeping a close eye on weekly payroll deadlines. A significant part of the role involves triaging and resolving first-level Workday cases, collaborating with managers and employees to clear up discrepancies in documentation or system data.

Beyond transactional processing, this role calls for someone who brings a compliance and confidentiality mindset to every task. You’ll maintain SIN and work permit data audits, support system testing alongside Analysts, and configure delegation access and supervisory organizations in Workday. Teamwork is key — you’ll partner closely with HR, Payroll, and Technology teams to keep processes running smoothly and flag opportunities for improvement.

Benefits and Salary

The broadband salary range for this role is $44,000 to $73,000 annually, with final compensation dependent on experience, internal equity, and market conditions. Canadian Tire also offers comprehensive benefits and retirement programs, performance incentives, continuing education support, product discounts, and career growth opportunities. Employees have access to an enhanced flex benefits program that includes $5,000 per year in mental health benefits, as well as access to the Triangle Learning Academy and the Canadian Tire Profit Sharing program.

Responsibilities

This role sits at the intersection of HR operations, data governance, and system administration. Day to day, you’ll be executing Workday transactions, managing cases, and ensuring every piece of workforce data reflects reality — which directly enables better reporting and smarter decisions across Canadian Tire. Accuracy and accountability are the two pillars everything else is built on.

• Process Workday transactions accurately, including hires, promotions, transfers, and effective date updates in alignment with payroll deadlines
• Triage and resolve first-level Workday cases to support timely and accurate case management
• Collaborate with managers and employees to identify and resolve discrepancies between Workday data and supporting documentation
• Maintain data integrity across key fields such as FTE, employee type, and organizational segments
• Identify and resolve duplicate employee records, determining whether to rescind, retain, or consolidate data
• Create and maintain Supervisory Organizations and configure delegation access for store and corporate employees
• Conduct SIN and work permit audits to ensure compliance with company policies and regulatory requirements
• Support system testing for HR process enhancements in partnership with Analysts and leadership
• Identify process improvement opportunities and provide recommendations to enhance the employee and manager experience
• Manage Service Connection processes, ensuring timely handling and resolution of incoming requests

Requirements / Skills

The ideal candidate brings hands-on Workday experience and a sharp eye for detail. Canadian Tire values professionals who can handle sensitive information with discretion, work within tight timelines, and proactively build relationships across HR, Payroll, and Technology teams. If you’re organized, outcome-focused, and comfortable navigating complex data environments, this role is a natural fit.

• 1–2 years of Workday transactional experience; familiarity with HR case management systems is a strong asset
• Proficiency in Microsoft Office and Adobe tools, with demonstrated experience maintaining accurate employee records
• Strong attention to detail and organizational skills, with the ability to manage competing priorities under tight deadlines
• Analytical and problem-solving abilities, with an outcome-focused and detail-oriented approach to work
• Collaborative communication skills that support effective partnerships across diverse stakeholder groups
• Discretion and sound judgment when handling sensitive and confidential employee information
• Adaptability and openness to continuous improvement, including a willingness to learn and follow established processes

How to Apply

To apply, use the link below to access the official Canadian Tire job posting and submit your application through their careers portal. Make sure your resume is up to date and reflects your Workday experience before submitting.

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