Assistant Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for an Assistant Team Leader to join their team in Winnipeg, Manitoba. This is a hands-on supervisory role within one of Canada’s most recognized retail chains, offering both full-time and part-time schedules to suit your availability. If you have a background in retail and some leadership experience under your belt, this could be a solid next step in your career.

Day to day, you’ll be helping management keep the store running smoothly — from receiving shipments and stocking shelves to looking after customers and supporting your team. It’s a role that keeps you moving and puts your organizational and communication skills to good use in a fast-paced environment.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama’s Winnipeg location, you’ll be a key part of the store’s daily operations. You’ll support the management team with everything from staff supervision and cash management to ensuring the store meets its presentation and safety standards. When acting as manager on duty, you’ll be responsible for overseeing breaks, tracking attendance, and handling opening and closing procedures.

This role also involves teamwork and compliance — making sure shelves are stocked according to Dollarama’s standards, contributing to a clean and safe store environment, and participating in the training of new team members. Strong customer service and the ability to resolve issues calmly and effectively are essential parts of this position.

Benefits and Salary

This position starts at $16.50 and comes with a solid package of employee benefits. Dollarama offers weekly pay, paid vacation, and Birthday Leave. There’s also a Retirement Plan in place, along with genuine opportunities for career growth within the company. Whether you’re looking for full-time hours (25+ hours per week) or part-time (less than 25 hours per week), the position is permanent.

Responsibilities

The Assistant Team Leader role at Dollarama covers a wide range of store operations tasks. You’ll be working alongside the management team to keep things running efficiently, stepping up as manager on duty when needed, and helping maintain the high standards Dollarama is known for across all its locations.

• Assist management with day-to-day store operations and staff coordination
• Process daily shipments by boxing and unboxing incoming merchandise
• Stock shelves with daily products in compliance with Dollarama’s presentation standards
• Deliver customer service and resolve customer issues in a professional and timely manner
• Uphold safety and cleanliness standards throughout the store
• Manage on-duty tasks including tracking daily breaks and entering attendance records
• Perform cash management along with store opening and closing duties as required
• Support employee training by participating in the onboarding process for new team members

Requirements / Skills

The ideal candidate for this role is someone who’s comfortable leading by example on the floor and can keep a team on track during busy periods. Dollarama values people who are customer-focused, adaptable, and dependable — especially those who can handle the demands of a high-volume retail environment.

• Retail experience — approximately one (1) year of relevant experience in the retail industry
• Supervisory experience — approximately one (1) year in a leadership or supervisory role
• Flexible availability — willingness to work day, evening, and weekend shifts
• Organizational skills — ability to efficiently manage time and priorities in a fast-paced setting
• Communication and interpersonal abilities — excellent verbal skills and a collaborative approach
• Leadership and teamwork — demonstrated ability to motivate and work alongside a team
• Multitasking ability — comfortable working in a dynamic, high-volume retail environment
• Customer service orientation — genuine commitment to providing a positive shopping experience

How to Apply

To apply, use the official Dollarama application link below, which opens the AppyHere mobile application used for this recruitment process. Make sure your availability and work history are up to date before submitting your application.

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