Assistant Team Leader – Dollarama – Winnipeg, MB

Dollarama is hiring an Assistant Team Leader at their Winnipeg, Manitoba location — and they’re looking for someone who’s ready to step up, take ownership, and help keep a busy retail store running smoothly. With both full-time and part-time roles available, this position offers real flexibility alongside genuine opportunities to grow within one of Canada’s most recognizable retail brands.

As an Assistant Team Leader, you’ll be right in the middle of the action — supporting store management, guiding staff, handling daily shipments, and making sure customers leave with a great experience. If you’ve got a year of retail under your belt and have dabbled in a supervisory capacity, this could be the next natural step in your career.

About the Role: Assistant Team Leader

This position puts you at the crossroads of store operations, team supervision, and customer service. You’ll assist the management team with day-to-day responsibilities, from stocking shelves and managing shipments to opening and closing the store. It’s a hands-on role where no two shifts are exactly the same.

You’ll also play an important part in maintaining store safety and cleanliness standards, participating in staff training, and stepping into manager-on-duty responsibilities when needed — including tracking attendance and ensuring team members get their daily breaks. Strong teamwork and communication are at the heart of what makes this role work.

Benefits and Salary

This role starts at $16.50/hour, with pay issued on a weekly basis. Dollarama also provides paid vacation and Birthday Leave, a retirement plan, and clear pathways for career advancement within the company — making it a solid option for those looking to build a future in retail management.

Responsibilities

In this role, you’ll support the full scope of daily store operations alongside the management team. From the moment the doors open to closing time, your contributions keep things organized, safe, and running efficiently for both staff and customers.

• Assist the management team in overseeing store operations and staff activities
• Process daily shipments, including boxing and unboxing incoming stock
• Stock shelves each day in compliance with Dollarama’s presentation standards
• Deliver quality customer service and resolve customer issues as they arise
• Uphold store safety and cleanliness standards and contribute to team compliance
• Perform manager-on-duty tasks, including tracking daily breaks and entering attendance records
• Carry out cash management duties and handle store opening and closing procedures as required
• Support the employee training process and help onboard new team members

Requirements / Skills

Dollarama is looking for candidates who are comfortable in a fast-paced, high-volume retail environment and who have a natural inclination toward leadership. The ideal applicant brings both hands-on retail experience and the confidence to guide a team effectively.

• Approximately one (1) year of relevant experience in the retail industry
• Approximately one (1) year in a supervisory role
• Flexible availability across day, evening, and weekend shifts
• Strong organizational skills with the ability to manage time and prioritize tasks
• Excellent communication and interpersonal abilities with a team-first mindset
• Customer service orientation and the ability to handle issues professionally
• Ability to multitask and perform well under pressure in a dynamic environment

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application.

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