Assistant Team Leader – Dollarama – Winnipeg, MB

Dollarama is looking for an Assistant Team Leader to join their team in Winnipeg, Manitoba. With both full-time and part-time roles available, this position is a solid step for anyone with retail experience who’s ready to take on a leadership role in a busy, high-volume store environment.

As an Assistant Team Leader, you’ll work alongside the store’s management team to keep daily operations running smoothly — from handling shipments and stocking shelves to delivering great customer service and supporting staff. It’s a hands-on role that blends floor work with supervisory responsibilities.

About the Role: Assistant Team Leader

This position puts you at the centre of store operations. You’ll assist management with everything from opening and closing duties to cash management, employee training, and ensuring the store meets its safety and cleanliness standards. On any given day, you could be unboxing shipments, resolving a customer concern, or stepping in as manager on duty to keep things on track.

The role calls for someone who thrives in a fast-paced, high-volume environment and brings strong leadership and communication skills to the team. You’ll be expected to contribute positively to store culture while helping uphold Dollarama’s operational and presentation standards.

Benefits and Salary

This position starts at $16.50 per hour. Dollarama offers weekly pay, paid vacation and birthday leave, a retirement plan, and real opportunities for career growth within a company that values its employees.

Responsibilities

As an Assistant Team Leader, your day-to-day duties span both operational and supervisory tasks. You’ll play a key role in keeping the store running efficiently while supporting both the management team and front-line staff.

• Assist management in overseeing store operations and supervising staff on shift
• Handle daily shipments — boxing, unboxing, and processing incoming merchandise
• Stock shelves daily in compliance with Dollarama’s presentation standards
• Deliver customer service and resolve customer issues professionally and efficiently
• Uphold safety and cleanliness standards throughout the store at all times
• Perform manager-on-duty tasks, including tracking attendance and ensuring scheduled breaks are taken
• Manage cash and carry out store opening and closing duties as required
• Support employee training by participating in the onboarding and development process

Requirements / Skills

Dollarama is looking for a candidate who brings retail experience and a supervisory background to the table. The ideal person is organized, customer-focused, and comfortable leading a team in a demanding, high-traffic environment.

• Approximately one year of retail experience in a relevant role
• Approximately one year in a supervisory position within any industry
• Flexible availability including days, evenings, and weekends
• Strong organizational skills with the ability to manage time and competing priorities
• Excellent communication and interpersonal abilities to work effectively with staff and customers
• Leadership and teamwork skills that contribute to a positive store environment
• Ability to multitask in a fast-paced, high-volume setting
• Customer service orientation with a focus on resolving issues and creating a positive experience

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application.

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