Assistant Team Leader – Dollarama – Windsor, ON

Dollarama is looking for an Assistant Team Leader to join their Windsor, Ontario location. If you have a background in retail supervision and enjoy leading a team in a busy, customer-facing environment, this could be a great fit. Both full-time and part-time positions are available, offering flexibility to match your schedule.

This role puts you right in the middle of store operations — from supporting management and coaching staff to handling daily shipments, cash management, and making sure customers leave satisfied. It’s a hands-on leadership position that rewards people who are organized, dependable, and comfortable taking initiative.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll work alongside the management team to keep daily store operations running smoothly. Your responsibilities will range from stocking shelves and processing shipments to conducting manager-on-duty tasks and participating in employee training. You’ll play a key role in maintaining the store’s standards for both customer service and workplace safety.

This position requires flexible availability across days, evenings, and weekends. You’ll need strong communication and leadership skills to keep your team motivated and ensure a positive shopping experience for customers. A background in retail and prior supervisory experience are essential for success in this role.

Benefits and Salary

Dollarama offers a competitive hourly wage ranging from $18.10 to $18.60, based on experience. Employees also enjoy weekly pay, paid vacation, and a unique Birthday Leave perk. Additional perks include a Retirement Plan and genuine opportunities for career growth within a well-established Canadian retail company.

Responsibilities

The Assistant Team Leader at Dollarama is involved in nearly every aspect of daily store operations. From the moment the store opens to closing time, you’ll be supporting management, guiding staff, and ensuring customers are well taken care of. Here’s a breakdown of what the role involves:

• Assist the management team in overseeing store operations and supervising staff on the floor
• Process daily shipments by boxing and unboxing incoming merchandise efficiently
• Stock shelves with daily products in accordance with presentation and merchandising standards
• Deliver customer service by addressing inquiries and resolving issues in a timely and professional manner
• Uphold safety and cleanliness standards throughout the store and contribute to a compliant work environment
• Conduct manager-on-duty responsibilities, including tracking daily breaks and entering attendance records
• Manage cash handling and perform store opening and closing duties as required
• Participate in training new employees and supporting their onboarding experience

Requirements / Skills

Dollarama is seeking candidates who are experienced in retail and have already taken on supervisory responsibilities. This role suits someone who thrives in a fast-paced environment, communicates clearly, and can balance multiple priorities without missing a beat. Here’s what you’ll need to bring to the table:

• Retail experience: approximately one (1) year of relevant experience in the retail industry
• Supervisory background: approximately one (1) year in a leadership or supervisory role
• Flexible availability: ability to work day, evening, and weekend shifts as required
• Time management: strong ability to organize tasks and manage competing priorities efficiently
• Communication skills: excellent interpersonal and verbal communication abilities
• Leadership and teamwork: demonstrated ability to lead by example while collaborating effectively with a team
• Customer service orientation: genuinely committed to creating a positive experience for every customer

How to Apply

To apply, use the official link below to access the Dollarama job application through the AppyHere mobile platform. Make sure your resume is up to date before submitting your application.

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