Assistant Team Leader – Dollarama – Edmonton, AB
Location: Edmonton, AB | Company: Dollarama
Edmonton’s retail scene has a solid opening worth knowing about. Dollarama is hiring an Assistant Team Leader at their Edmonton, Alberta location — a role that blends supervisory responsibility with hands-on store operations in one of Canada’s most recognized discount retail chains.
This position is well-suited for someone who already has a foot in the retail world and is ready to take on more. As an Assistant Team Leader, you’ll support store management, keep daily operations running smoothly, and help create a positive experience for both customers and colleagues. Both full-time and part-time schedules are available, making it a flexible option depending on your availability.
About the Role: Assistant Team Leader
Day-to-day, you’ll be working closely with the management team to keep the store running efficiently. That includes everything from stocking shelves and handling daily shipments, to managing cash, opening and closing the store, and ensuring the floor meets presentation and safety standards. It’s a varied role that keeps you engaged throughout your shift.
You’ll also take on manager-on-duty responsibilities when needed — monitoring attendance, coordinating breaks, and contributing to staff training. Strong customer service is central to this role, as is your ability to step in and resolve issues on the spot while keeping the team focused and on track.
Benefits and Salary
This position starts at $15.65/hour, with pay varying based on experience. Dollarama offers weekly pay, paid vacation, and a birthday leave benefit. Employees also have access to a retirement plan and real opportunities for career growth within the company’s network of corporately-owned stores across Canada.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Edmonton, Alberta, T5T 4J5
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
💰 Pay: Starting at $15.65/hour
Responsibilities
As an Assistant Team Leader at Dollarama, your shifts will involve a mix of supervisory tasks and direct store work. From receiving shipments to supporting your team on the floor, each responsibility plays a role in keeping the store operating at its best.
- Support management in overseeing daily store operations and staff coordination
- Process shipments by boxing and unboxing daily deliveries efficiently
- Stock shelves with daily products in compliance with Dollarama’s presentation standards
- Deliver customer service and resolve customer concerns in a timely, professional manner
- Maintain store safety and cleanliness standards, contributing to a compliant store environment
- Perform manager-on-duty tasks, including tracking attendance and ensuring scheduled breaks are taken
- Handle cash management and carry out store opening and closing duties as required
- Participate in training new employees and supporting their onboarding process
Requirements / Skills
The ideal candidate for this role brings some retail experience and has already tested their leadership abilities in a supervisory setting. Dollarama values team members who are adaptable, customer-focused, and comfortable juggling multiple priorities in a busy store environment.
- Retail experience: Approximately one year of relevant experience in the retail industry
- Supervisory background: Approximately one year in a supervisory or leadership role
- Flexible availability: Ability to work day, evening, and weekend shifts as needed
- Time management: Strong ability to organize tasks and manage priorities effectively
- Communication skills: Excellent interpersonal and verbal communication abilities
- Leadership and teamwork: Demonstrated ability to lead by example and collaborate with a team
- Adaptability: Comfortable working in a dynamic, fast-paced, and high-volume setting
- Customer service orientation: Genuine commitment to providing a positive shopping experience
How to Apply
To apply, visit the official Dollarama job posting using the link below — the application is completed through the AppyHere mobile app. Make sure your availability and relevant experience are clearly reflected before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail supervision, team coordination, and customer service. On your resume, emphasize any experience with store operations, staff oversight, or cash management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, retail operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “managed daily cash reconciliation with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and supporting a team under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and career growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.