Assistant Team Leader – Dollarama – Edmonton, AB
Location: Edmonton, AB | Company: Dollarama
Edmonton’s retail scene keeps moving, and Dollarama is looking for a motivated Assistant Team Leader to help keep things running smoothly at their Edmonton, Alberta location. Whether you’re stepping up from a front-line retail role or looking to grow your leadership experience, this position puts you right in the mix of store operations with a team that values reliability and initiative.
As an Assistant Team Leader, you’ll work alongside the management team to keep daily store operations on track — from stocking shelves and handling shipments to delivering quality customer service and supporting staff through their shifts. Both full-time and part-time schedules are available, making this a flexible option for candidates with varying availability.
About the Role: Assistant Team Leader
This role is hands-on from the start. You’ll be involved in everything from daily shipment processing and product stocking to cash management and store opening and closing procedures. As part of the leadership structure, you’ll also step into manager-on-duty responsibilities when needed, ensuring breaks are taken and attendance is properly recorded.
Working at Dollarama means operating in a fast-paced, high-volume retail environment where no two shifts are exactly alike. You’ll play a key role in maintaining store safety and cleanliness standards, contributing to a welcoming shopping experience while supporting your colleagues and helping train new employees.
Benefits and Salary
This position starts at $15.65 per hour, with pay varying based on experience. Dollarama offers weekly pay, paid vacation, and a unique Birthday Leave perk. Employees also have access to a Retirement Plan and genuine opportunities for career growth within a fully Canadian, corporately-owned retail chain.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Edmonton, Alberta, T5L 5E9
⏱️ Schedule: Day, evening, and weekend shifts (flexible availability required)
💰 Pay: Starting at $15.65/hour
Responsibilities
The Assistant Team Leader role at Dollarama covers a broad range of duties that keep the store functioning effectively day to day. You’ll be expected to juggle operational tasks alongside supervisory responsibilities, making strong organizational skills and a team-first attitude essential to the job.
- Assist management in overseeing daily store operations and coordinating staff activities
- Process shipments by boxing and unboxing daily deliveries efficiently
- Stock shelves with daily products in compliance with Dollarama’s presentation standards
- Deliver customer service and resolve customer issues in a professional, helpful manner
- Maintain standards by ensuring compliance with store safety and cleanliness requirements
- Perform manager-on-duty tasks, including verifying daily breaks are taken and recording attendance
- Handle cash management and carry out store opening and closing duties as required
- Support employee training by participating in the onboarding and development process for new team members
Requirements / Skills
Dollarama is looking for a candidate who’s ready to lead by example in a busy retail environment. The ideal applicant brings a blend of retail experience, supervisory know-how, and a genuine commitment to customer satisfaction — someone who thrives under pressure and communicates well with both staff and shoppers.
- Retail experience: Approximately one (1) year of relevant experience in the retail industry
- Supervisory background: Approximately one (1) year in a supervisory or leadership role
- Flexible availability: Ability to work day, evening, and weekend shifts as needed
- Time management: Strong ability to organize priorities and manage tasks efficiently
- Communication skills: Excellent interpersonal and communication abilities with customers and colleagues
- Leadership and teamwork: Demonstrated ability to guide a team while also contributing as a team player
- Adaptability: Comfortable multitasking in a dynamic, fast-paced, high-volume retail environment
- Customer service orientation: A genuine focus on delivering positive experiences for every shopper
How to Apply
To apply, use the official link below to access the Dollarama mobile application through AppyHere and submit your application. Make sure your resume is up to date and reflects your relevant retail and supervisory experience before getting started.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail operations, team supervision, and customer service. On your resume, emphasize any experience with shift management, inventory stocking, and cash handling, along with your ability to work in a fast-paced environment. If you’ve previously worked in retail supervisory or lead roles, make sure to highlight specific responsibilities and achievements that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like team leadership, store operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “managed daily cash reconciliation with 100% accuracy”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and Canadian retail presence beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your supervisory and customer service skills. Common questions may include scenarios about handling difficult customers, prioritizing tasks during busy shifts, and supporting a team under pressure. Dress appropriately for a retail environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling expectations, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.