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Assistant Team Leader – Dollarama – Edmonton, AB

Location: Edmonton, AB | Company: Dollarama

Dollarama is looking for an Assistant Team Leader to join their team in Edmonton, Alberta. With both full-time and part-time roles available, this is a solid opportunity for someone with retail and supervisory experience who’s ready to take on more responsibility in a high-volume, fast-moving store environment.

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In this role, you’ll work alongside the store management team to keep daily operations running smoothly — from receiving and stocking shipments to supporting staff and delivering good customer service. If you enjoy being hands-on, leading by example, and keeping things organized, this position puts you right in the middle of the action.

About the Role: Assistant Team Leader

As an Assistant Team Leader at Dollarama, you’ll assist the management team with a wide range of store operations tasks. This includes stocking shelves, managing daily shipments, handling cash management, and performing opening and closing duties. You’ll also act as manager on duty when needed, ensuring breaks are taken and attendance is tracked properly.

Teamwork and leadership are at the core of this role. You’ll play a part in employee training, maintaining store safety and cleanliness standards, and resolving customer issues as they come up. The ability to multitask and stay composed in a busy environment is essential for success here.

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Benefits and Salary

This position starts at $15.65 per hour, with pay issued on a weekly basis. Dollarama also offers paid vacation and Birthday Leave, a retirement plan, and real opportunities for career growth within the company. It’s a straightforward package from a Canadian retailer that takes pride in valuing its employees.

Job Details

📌 Job Type: Full-Time or Part-Time, Permanent

🏢 Company: Dollarama

📍 Location: Edmonton, Alberta, T5Y 2W7

⏱️ Schedule: Day, evening, and weekend shifts

💰 Pay: Starting at $15.65/hour

Responsibilities

The Assistant Team Leader role at Dollarama covers a broad mix of operational and supervisory duties. Each day looks a little different, and your ability to shift priorities and keep the team on track is what makes this position effective.

  • Assist management in overseeing store operations and supporting staff on the floor
  • Box and unbox daily shipments efficiently to keep product flow moving
  • Stock shelves daily in compliance with Dollarama’s presentation standards
  • Deliver customer service and resolve customer concerns in a professional manner
  • Uphold safety and cleanliness standards throughout the store at all times
  • Perform manager-on-duty tasks, including tracking attendance and ensuring staff breaks are taken
  • Handle cash management and carry out store opening and closing procedures as required
  • Participate in training new employees and supporting their onboarding process

Requirements / Skills

Dollarama is looking for candidates who bring some retail and supervisory experience to the table and can handle the pace of a high-volume retail environment. You should be comfortable communicating with both customers and colleagues, and be ready to step up when the team needs leadership.

  • Approximately one year of retail experience in a relevant role within the industry
  • Approximately one year in a supervisory position, demonstrating the ability to lead a team
  • Flexible availability including day, evening, and weekend shifts
  • Strong time management skills with the ability to organize priorities under pressure
  • Excellent communication and interpersonal abilities for working with customers and staff
  • Customer service orientation with a focus on resolving issues efficiently and professionally
  • Ability to multitask in a fast-paced, dynamic, high-volume environment

How to Apply

To apply, use the official link below to access the Dollarama mobile application through AppyHere. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail operations, team supervision, and customer service. On your resume, emphasize any experience with store management support, cash handling, and staff coordination, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like supervisory experience, retail operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 5 daily shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and retail experience. Common questions may include scenarios about handling difficult customers, managing staff scheduling, and maintaining store standards under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.