Assistant Team Leader – Dollarama – Edmonton, AB
Location: Edmonton, AB | Company: Dollarama
Dollarama is looking for an Assistant Team Leader to join their store team in Edmonton, Alberta. With both full-time and part-time roles available, this is a solid opportunity for someone with retail supervisory experience who’s ready to step into a leadership role at one of Canada’s most recognizable discount retailers.
In this role, you’ll work alongside the store’s management team to keep daily operations running smoothly — from stocking shelves and processing shipments to supporting staff and ensuring customers leave satisfied. It’s a hands-on position that blends frontline retail work with real supervisory responsibilities.
About the Role: Assistant Team Leader
As an Assistant Team Leader at Dollarama, you’ll be actively involved in the day-to-day management of store operations. Your responsibilities will span everything from cash management and store opening and closing procedures to handling daily shipments and maintaining proper product presentation on the shelves. You’ll also take on manager-on-duty tasks when needed, including monitoring breaks and tracking attendance.
Beyond operations, this role has a strong people and customer service component. You’ll help resolve customer issues, contribute to a safe and clean store environment, and participate in training new employees. The ability to balance multiple priorities in a high-volume, fast-paced setting is key to succeeding here.
Benefits and Salary
This position starts at $15.65 per hour, with pay increasing based on experience. Dollarama offers weekly pay, paid vacation, and a Birthday Leave benefit. Employees also have access to a Retirement Plan and genuine opportunities for career growth within the company.
Job Details
📌 Job Type: Full-Time or Part-Time, Permanent
🏢 Company: Dollarama
📍 Location: Edmonton, Alberta, T6J 7B9
⏱️ Schedule: Day, evening, and weekend shifts
💰 Pay: Starting at $15.65/hour
Responsibilities
The Assistant Team Leader role at Dollarama covers a wide range of tasks that keep the store running efficiently every day. From supporting the management team with operational duties to ensuring a positive experience for every customer who walks through the door, this position plays a central part in the store’s success.
- Assist management in overseeing store operations and supporting staff on the floor
- Process daily shipments — boxing, unboxing, and organizing incoming merchandise
- Stock shelves daily and maintain product presentation in line with company standards
- Deliver customer service that resolves issues promptly and leaves customers satisfied
- Uphold store safety and cleanliness standards through consistent effort and accountability
- Perform manager-on-duty tasks including tracking breaks and entering attendance records
- Handle cash management as well as store opening and closing procedures as required
- Participate in training new employees and supporting their onboarding experience
Requirements / Skills
The ideal candidate for this Assistant Team Leader position has a background in retail and some experience in a supervisory capacity. Dollarama values people who can lead by example, communicate clearly, and stay composed when things get busy.
- Approximately one year of retail experience in a customer-facing environment
- Approximately one year in a supervisory role, with demonstrated leadership ability
- Flexible availability to work day, evening, and weekend shifts as needed
- Strong time management and prioritization skills to handle a fast-paced workload
- Excellent communication and interpersonal skills for working with staff and customers alike
- Ability to multitask effectively in a dynamic, high-volume retail setting
- Customer service orientation with a focus on resolving issues professionally
How to Apply
To apply for this Assistant Team Leader position at Dollarama in Edmonton, use the link below to access the official application. Make sure your resume reflects your retail and supervisory experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail supervision, customer service, and team leadership. On your resume, emphasize any experience with store operations, staff supervision, and cash handling, along with your ability to work in a fast-paced environment. If you’ve previously worked in retail or a supervisory capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail supervisor, store operations, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store cleanliness standards across 10,000 sq ft”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this role in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and customer service skills. Common questions may include scenarios about managing staff during busy shifts, resolving customer complaints, and prioritizing tasks under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.