Area Manager II – Amazon Canada Fulfillment Services, ULC – Brampton, Ontario

Amazon is seeking motivated and customer-focused individuals to join their operations team as an Area Manager II. This role is essential in ensuring that millions of packages are delivered to customers daily with the highest standards of safety, quality, and efficiency.

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As an Area Manager, you will lead a team of hourly associates, driving performance and maintaining customer satisfaction. This position offers an excellent opportunity for professional growth within Amazon’s expanding fulfillment network.

In a fast-paced and dynamic environment, you will manage the day-to-day operations of your assigned area, overseeing safety protocols and ensuring timely delivery of customer orders. If you’re passionate about leadership and want to be part of a team dedicated to delivering smiles to customers worldwide, this could be the perfect role for you.

About the Role

The Area Manager II role at Amazon is vital to the efficient operation of the company’s fulfillment centers. In this position, you will oversee a team of hourly associates, ensuring they are motivated and engaged to achieve peak performance. Your leadership will be crucial in upholding the highest standards of safety, quality, and productivity during each shift, directly contributing to Amazon’s ability to meet customer expectations by ensuring accurate and timely order processing and delivery.

As an Area Manager, you will work closely with various support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources. You will develop and execute strategies to meet business goals while fostering a positive work environment that promotes teamwork and continuous improvement.

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This hands-on role may require you to assist with tasks such as lifting, moving, and managing inventory, particularly in environments with varying noise levels and temperatures. Ideal for those with a strong background in employee and performance management, this position offers significant opportunities for career advancement and the chance to make a meaningful impact on Amazon’s operations amidst the company’s continued growth.

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Key Responsibilities

Amazon is seeking an Area Manager II who will be responsible for managing and mentoring a team of hourly workforce within a fulfillment center. The role includes the following key responsibilities:

  • Support, mentor, and motivate your hourly workforce to ensure peak performance.
  • Manage safety, quality, productivity, and customer delivery promises to meet Amazon’s high standards.
  • Collaborate with support teams such as Safety, Engineering, Loss Prevention, and Quality Assurance to develop and execute plans to meet business objectives.
  • Physical activity: Lift up to 49 pounds, and frequently push, pull, squat, bend, and reach.
  • Stand/walk for up to 12 hours during shifts, and work in an environment with variable noise levels and temperatures.
  • Continuously climb and descend stairs (applies to sites with stairs).

Basic Qualifications

Amazon requires the following basic qualifications for the Area Manager II position:

  • 2+ years of experience in employee and performance management.
  • Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Ability to work a flexible schedule, including weekends, nights, and/or holidays.

Preferred Qualifications

The ideal candidate for the Area Manager II position will have the following preferred qualifications:

  • 1+ years of experience with performance metrics, process improvement, or lean techniques.
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Compensation & Benefits

Joining Amazon as an Area Manager II comes with competitive compensation and a wide range of benefits, including:

  • Healthcare coverage, including medical, dental, and vision.
  • 401(k) savings plan with company match.
  • Paid time off and holiday pay.
  • Employee discounts on Amazon products and services.
  • Opportunities for career advancement within Amazon’s expanding operations network.

Why Work at Amazon?

Amazon is dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, Amazon does not discriminate based on race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status. Individuals with disabilities who require accommodations are encouraged to visit Amazon Disability Accommodations.

Amazon invites applications from those returning to the workforce, individuals with military experience, seniors, and candidates without a college degree. Please note that this job description provides a general overview of essential responsibilities and is not exhaustive. Duties may vary based on business needs, department changes, or geographic location.

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How to Apply

Apply today to join Amazon as an Area Manager II in Brampton, Ontario, and contribute to a team that values innovation, customer satisfaction, and operational excellence.

Take the next step in your career with Amazon.

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