Analyst, Workday Operations – Canadian Tire – Toronto, ON

Canadian Tire Corporation is one of Canada’s most recognized and trusted retailers — and they’re growing their HR tech team in Toronto. The Analyst, Workday Operations role sits within the HR Operations & Reporting function and plays a central part in keeping employee data accurate, processes running smoothly, and the organization’s Workday HCM platform performing at its best.

This isn’t a passive support role. Day to day, you’ll be deep in Workday business process transactions, managing data integrity audits, processing mass changes via Enterprise Integration Builder (EIB), and building out proactive alerts that replace reactive workarounds. If you’re the kind of person who finds satisfaction in clean data, efficient systems, and solving complex process issues, this role is worth a close look.

About the Role: Analyst, Workday Operations

Reporting to the Manager, HR Operations & Reporting, the Analyst, Workday Operations is responsible for the day-to-day management of HCM core transactions and employee lifecycle data in Workday. You’ll handle everything from correcting stale transactions and managing unassigned tasks to processing mass/centralized changes involving reorganizations, cost centre adjustments, store realignments, and location changes. You’ll also be the person creating and terminating records for Board of Directors members, contingent workers, and PRO employees who require Workday access.

Data quality is central to this role. You’ll run regular standardized audits, collaborate with the HR Reporting team to build audit reports, and interface with external systems including BMO, CRA Interfaces, Dayforce, and SailPoint. Beyond reactive fixes, you’ll proactively develop alerts and notifications within the HCM Core space to get ahead of data issues before they become problems. You’ll also manage Workday cases and support technology stakeholders by processing test data in the Workday test environment.

Benefits and Salary

Canadian Tire offers a hiring range of $53,000 to $88,000 per year for this position, with final compensation based on experience, skills, market benchmarks, and internal equity. Beyond salary, eligible employees receive a comprehensive benefits and retirement program, performance incentives, continuing education programs, career growth opportunities, and product discounts. The company also offers mental health benefits of $5,000 per year for benefits-eligible employees and their families, enhanced flex benefits, and access to the Triangle Learning Academy. Additional perks include Canadian Tire Profit Sharing and retirement and savings programs.

Responsibilities

This role covers a broad range of Workday HCM operations — from daily transaction management to large-scale data changes and ongoing system audits. Every task directly impacts the accuracy of employee records and the reliability of downstream systems and integrations, so attention to detail and process discipline are essential.

• Manage daily Workday transactions including corrections, cancels, rescinds, and addressing stale or stuck processes
• Handle HR Core review steps such as ESS personal changes, Work Permit reviews, and unassigned task queues
• Process employee lifecycle data for PRO employees, Board of Directors members, and contingent workers requiring Workday access
• Execute mass/centralized changes using EIB, covering intake, impact assessment, testing (inclusions/exclusions), and implementation for events like reorganizations, cost centre changes, and store realignments
• Develop proactive alerts and notifications within HCM Core to shift from reactive audits to early detection of data issues
• Conduct regular data integrity audits, identify trends, collaborate with HR Reporting to build audit reports, and ensure timelines are met to avoid downstream impacts
• Review and resolve Workday cases related to HR Operations, including EIB and mass change requests
• Create test environment data in Workday to support technology and stakeholder testing scenarios
• Monitor Workday functionality continuously and recommend enhancements to improve efficiency and employee experience

Requirements / Skills

The ideal candidate brings hands-on Workday HCM experience and a process-oriented mindset. Canadian Tire is looking for someone who can work independently on complex data tasks while collaborating effectively across HR and business teams — and who treats data confidentiality as non-negotiable.

• 2–4 years of progressive experience in process or systems roles within an HR environment, with direct Workday experience required
• Advanced Excel skills and proficiency across the MS Office suite
• High attention to detail with demonstrated ability to conduct thorough analysis and ensure data accuracy
• Strong communication skills — verbal and written — with the ability to interact effectively at all organizational levels
• Excellent organizational and time management skills with the ability to meet deadlines independently
• Collaborative, relationship-building mindset with the ability to work across diverse stakeholder groups
• Critical thinking and continuous improvement orientation — outcome-focused with the ability to visualize and analyze process gaps
• Commitment to discretion and confidentiality when handling sensitive HR information

How to Apply

To apply for the Analyst, Workday Operations position at Canadian Tire in Toronto, submit your application via the official link below. Make sure your resume is current and reflects your hands-on Workday experience before submitting.

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