UX Designer, Supply Chain Optimization Technologies (SCOT) – Amazon – Toronto, ON

Amazon’s Supply Chain Optimization Technologies (SCOT) team is hiring a UX Designer to tackle some of the world’s most complex supply chain challenges — at Amazon scale — right here in Toronto, Ontario. This is a rare chance to shape vendor-facing tools used across global marketplaces, working alongside product managers, engineers, scientists, and fellow designers to reimagine how retail vendors interact with Amazon’s purchasing and inbound shipping systems.

The role sits within SCOT’s Optimal Sourcing Systems team, where the day-to-day work blends data-driven UX research, AI-assisted prototyping, and close collaboration with cross-functional stakeholders. You’ll operate with a high degree of autonomy, defining requirements, designing end-to-end vendor experiences, and contributing to a proprietary design agent that scales impact across partner teams.

About the Role: UX Designer, Supply Chain Optimization Technologies

As a Product Designer embedded in SCOT, your core mandate is to simplify complex workflows for vendor users while raising the bar on the overall vendor experience. You’ll go from research and journey mapping all the way through to production-ready interaction specifications, leveraging AI-powered design tools and code generation capabilities to accelerate delivery without sacrificing quality. This is a design role with real strategic weight — you’ll present and defend your recommendations to senior leadership and write clearly to articulate the rationale behind your decisions.

Success here requires more than craft. You’ll need to be a critical and inventive thinker comfortable working through ambiguity, influencing engineering decisions, and measuring the effectiveness of the experiences you ship. Collaboration across global marketplace teams is central to the work, so strong communication and stakeholder management skills are essential.

Benefits and Salary

This position offers a base salary range of $74,300 to $124,000 CAD annually for the Toronto location. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs), with final compensation determined by experience, qualifications, and location. Benefits include health insurance (medical, dental, vision, prescription, and basic life & AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

This role covers the full design lifecycle — from early-stage customer research and journey mapping through to detailed interaction specifications and measuring post-launch effectiveness. You’ll be expected to move quickly and iterate often, while maintaining the quality and governance standards that Amazon’s vendor-facing tools demand.

• Analyse customer problems using data, research, and AI-driven insights to inform design solutions with measurable impact
• Collaborate with product and business teams to develop use cases, define high-level requirements, and build experiences that work backwards from users
• Deliver UX solutions independently, navigating ambiguity and adapting your approach to meet the needs of multiple stakeholders while respecting technical constraints
• Create journey maps, flows, prototypes, and mockups quickly and iteratively, leveraging AI-assisted prototyping and code generation tools to accelerate delivery
• Present and defend design recommendations to partners, stakeholders, and senior leadership; write clearly to communicate design rationale and customer benefits
• Develop and maintain detailed user-interface and interaction specifications
• Contribute to the proprietary design agent by refining compliance-driven templates and patterns and driving adoption across partner teams to scale design impact
• Measure the success of designed experiences and apply insights to future iterations
• Demonstrate design leadership through critiques, feedback sessions, retrospectives, and research that influences engineering decisions

Requirements / Skills

Amazon is looking for a designer who combines strong craft with strategic thinking — someone who can thrive in a complex, data-rich environment and communicate design decisions with confidence. Experience working autonomously across global, cross-functional teams will set you apart.

• 3+ years of design experience, with a track record of delivering UX or interaction design solutions
• 3+ years as a UX or Interaction Designer delivering end-to-end design solutions in a product environment
• Online portfolio available demonstrating the quality and range of your design work
• Proven ability to solve difficult design problems with strong attention to detail and comfort working with data
• Effective communication skills — able to present recommendations and write clear design rationales for diverse audiences
• Experience collaborating with developers for implementation, and working directly with product stakeholders across cross-functional teams (preferred)

How to Apply

To apply, use the official link below to submit your application through Amazon’s careers portal. Make sure your resume is current and your online portfolio is accessible before applying.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Amazon in Toronto.