Tesla Advisor Delivery – Tesla – London, ON
Location: London, ON | Company: Tesla
London, Ontario is home to a growing Tesla operation, and the team is looking for a motivated Tesla Advisor, Delivery to join them. This role sits at the heart of the customer journey — the moment a buyer’s excitement peaks as they take ownership of their new vehicle. If you thrive in a fast-paced retail setting and care deeply about delivering a seamless experience, this could be the right fit.
Day to day, you’ll be working across teams to coordinate vehicle deliveries, manage financing documentation, and ensure every customer walks away feeling supported. It’s a role that blends operational precision with genuine customer care — two things Tesla takes seriously.
About the Role: Tesla Advisor, Delivery
The Tesla Advisor, Delivery is responsible for supporting customers from the moment they place a vehicle order through to the final delivery. You’ll prepare loan documentation, coordinate with internal teams, and manage scheduling to keep deliveries running smoothly. You’ll also be expected to demonstrate product knowledge and actively support the sale of Tesla’s full range of offerings.
Maintaining the store fleet is also part of the picture — including coordinating service, managing allocation, and completing accident reports when needed. Teamwork is central to how Tesla operates, and your ability to collaborate across departments will directly impact the quality of each customer’s experience.
Benefits and Salary
Tesla offers employees the opportunity to be part of a company driving the shift toward sustainable energy. While specific compensation details for this posting weren’t listed, Tesla is known for competitive total compensation packages within the retail and automotive sectors. As part of the team, you’ll gain hands-on experience with cutting-edge products and work alongside people who are genuinely committed to the company’s mission.
Job Details
📌 Job Type: Retail
🏢 Company: Tesla
📍 Location: London, Ontario, Canada
🆔 Requisition ID: 271952
🗓️ Date Posted: July 2, 2026
Responsibilities
The Tesla Advisor, Delivery plays a pivotal role in bridging the gap between a customer’s purchase decision and the moment they drive away in their new vehicle. You’ll coordinate closely with cross-functional teams to ensure every delivery appointment is smooth, well-documented, and customer-focused. These responsibilities require strong organizational skills and a genuine commitment to exceptional service.
- Prepare customer loan documents and collaborate with team members to ensure successful delivery appointments
- Demonstrate expertise in Tesla’s products and services to support the overall sales process
- Maximize scheduling efficiency to improve the overall customer delivery experience
- Compile reports to support performance improvement and assist with internal training efforts
- Coordinate pre-delivery experiences for customers with upcoming delivery appointments, maintaining a customer-centric approach throughout
- Maintain the store fleet by coordinating service needs, managing allocation, and completing accident reports
- Support additional business needs including delivery preparation, direct deliveries, and sales as required
Requirements / Skills
Tesla is looking for someone who is proactive, organized, and driven — someone who doesn’t wait to be told what to do next. The ideal candidate brings solid customer service experience, strong communication skills, and a genuine enthusiasm for sustainable technology. Experience with CRM platforms and comfort working in a retail schedule are key assets for this role.
- Customer service experience: At least 1 year in a customer-facing role is required
- Collaborative mindset: Proven ability to work as a proactive member of a cross-functional team
- Communication skills: Excellent written and verbal communication in a professional setting
- Tech proficiency: Comfortable with Microsoft Office Suite; experience with Salesforce or similar CRM tools is preferred
- Scheduling flexibility: Available to work evenings, weekends, and holidays in a retail environment
- Valid driver’s licence: Must hold a valid Class 5, G, or G2 licence for Canada
How to Apply
To apply for this position, use the official Tesla application link below. Make sure your resume is current and reflects your relevant customer service and delivery experience before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Tesla Advisor, Delivery role at Tesla in London is perfect for candidates who excel in customer service, cross-functional collaboration, and organizational efficiency. On your resume, emphasize any experience with vehicle delivery, financing documentation, or retail operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in automotive retail, financial services, or a customer-facing coordination role, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like delivery coordination, CRM tools, and customer experience that appear in the posting. Quantify your achievements where possible (e.g., “coordinated 20+ vehicle deliveries per month” or “maintained 95% customer satisfaction rating”). Write a brief cover letter expressing your interest in Tesla’s mission of sustainable energy and how your background aligns with this opportunity in London. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tesla‘s values, vehicle lineup, and recent company news beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and organizational skills. Common questions may include scenarios about handling a high-volume delivery day, managing a difficult customer interaction, or coordinating across departments under pressure. Dress appropriately for a retail automotive environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the team structure, training process, and growth opportunities within Tesla. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.