Tesla Advisor, Delivery – Tesla – Hamilton, ON
Location: Hamilton, ON | Company: Tesla
The Tesla Advisor, Delivery job in Hamilton, Ontario pays $22.26 to $33.39 per hour, plus cash and stock awards. It is a retail position at a Tesla store.
You’ll support customers after they place a vehicle order, working with other teams on financing, trade-in details and delivery milestones. You’ll also help keep the store fleet running.
About the Role: Tesla Advisor, Delivery
The main focus is operational efficiency to raise store productivity. After a customer orders a vehicle, you work with cross-functional teams on loan documents, trade-in details and delivery appointments, and you sell Tesla’s products and services along the way.
You’ll also coordinate service and allocation management for the store fleet and complete accident reports when needed. Teamwork matters here: individual contributions are recognized, but results depend on working closely with other employees to give customers a smooth pre-delivery experience.
Benefits and Salary
The hourly rate is $22.26 to $33.39, plus cash and stock awards and benefits at all levels. Pay varies with market location, job-related knowledge, skills and experience, and the total compensation package may include other elements depending on the position offered.
Full-time employees are eligible for these benefits from day 1: company-paid health, dental, vision, life and disability insurance, and an RRSP with employer match. Employee Stock Purchase Plans and other financial benefits are also listed.
Other listed benefits are an Employee Assistance Program, Parental Success Programs, sick and vacation time, paid holidays, the Tesla Babies program, and Tesla products, fitness discounts and a perks program. Details of participation in these plans are provided if you receive an offer of employment.
Job Details
🏢 Company: Tesla
📍 Location: Hamilton, Ontario, Canada
⏱️ Schedule: Evenings, weekends and holidays in a retail environment
💰 Pay: $22.26–$33.39/hour, plus cash and stock awards
Responsibilities
These are the duties listed for the position, from paperwork before delivery to fleet upkeep in the store. Some are routine tasks and others depend on what the business needs on a given day.
- Prepare customer loan documents and work with other employees so delivery appointments go well
- Sell Tesla’s products and services with solid product knowledge
- Schedule efficiently to improve the customer experience
- Compile reports that support performance improvement and training
- Work closely with other employees on the pre-delivery experience for customers with upcoming appointments, and give them a customer-centric delivery
- Maintain the store fleet by coordinating service and allocation management and completing accident reports
- Take on additional responsibilities as assigned to meet business needs, including delivery preparation, direct deliveries and sales
Requirements / Skills
You need at least 1 year of customer service experience and a valid Class 5, G or G2 driver’s licence for Canada. You also need to be available for evening, weekend and holiday work in retail. The role is described as suiting someone energetic, highly organized and hard-working, with a commitment to sustainable energy.
- 1 year of customer service experience minimum
- Proactive team member who can develop collaborative relationships
- Highly organized, with excellent written and verbal communication skills
- Microsoft Office Suite and CRM tools proficiency (Salesforce preferred)
- Availability for evening hours, weekends and holidays in a retail environment
- Valid Class 5, G or G2 driver’s licence for Canada, which you must maintain
- Passion for sustainable energy and the ability to create exceptional client experiences
How to Apply
To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Tesla Advisor, Delivery job at Tesla in Hamilton covers the steps between a vehicle order and the delivery appointment. Put your customer service experience first, since the posting asks for at least a year. Then show Microsoft Office and CRM skills (Salesforce is preferred) for the loan documents and reports, and your valid Class 5, G or G2 licence.
Resume & Application Tips: Look at your past work for tasks that resemble loan paperwork, appointment scheduling or reporting, and describe them with the same words the posting uses. Name the CRM tools you have used, Salesforce in particular if you have worked in it. A measurable result helps, for example: “Scheduled 40 customer appointments a week with no missed bookings.” Also state your evening, weekend and holiday availability clearly.
Interview Preparation: Prepare one or two real examples of working with a team to get a customer through a complicated process, since the role depends on cross-functional collaboration and delivery milestones. Be ready to say how you would handle evening and weekend shifts and to explain your sales experience. The posting gives a pay range that varies with experience, so you could ask how the rate within it is set.
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