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Delivery Supervisor – Tesla – Etobicoke, ON

Location: Ontario | Company: Tesla

Delivery Supervisor at Tesla in Etobicoke, ON is a full-time, salaried role with an annual pay range of $70,400–$105,600, plus cash and stock awards. You’ll lead a vehicle preparation team and guide customers through delivery, financing, and trade-in processes.

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Day to day, you’ll coordinate vehicle movement, monitor delivery schedules, manage repairs and lot organization, and resolve customer concerns before they escalate. You’ll also recruit, train, and develop your team to meet sales and delivery targets.

About the Role: Delivery Supervisor

The core of this position is running the Delivery Vehicle Preparation Team, which includes Vehicle Specialists and Documentation staff. You’ll plan and follow up on prep tasks such as vehicle movement in lots and delivery bays, detailer performance, and lot maintenance.

Beyond vehicle prep, you’ll monitor KPIs and work toward meeting P&L requirements for the location. Customer concerns about vehicle preparation and quality fall to you to mediate and resolve directly.

You’ll also be responsible for facility maintenance and showroom presentation in line with brand standards, while actively working to control and reduce store expenses.

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Benefits and Salary

The posted annual salary range is $70,400–$105,600, with pay varying based on market location, skills, and experience. The total compensation package also includes cash and stock awards.

As a full-time Tesla employee, benefits begin on day 1 of hire and include company-paid Health, Dental, Vision, Life, and Disability insurance, an RRSP with employer match, Employee Stock Purchase Plans, and an Employee Assistance Program.

Additional benefits include Parental Success Programs, sick and vacation time, paid holidays, the Tesla Babies program, and a Tesla products, fitness discounts, and perks program.

Job Details

📌 Job Type: Full-Time

🏢 Company: Tesla

📍 Location: Etobicoke, ON

🆔 Requisition ID: 286110

🗓️ Date Posted: October 9, 2026

💰 Pay: $70,400–$105,600/year + cash and stock awards

Responsibilities

The Delivery Supervisor oversees both the operational and people management sides of vehicle delivery. Duties span vehicle preparation logistics, team development, customer issue resolution, and store compliance.

  • Lead the Delivery Vehicle Preparation Team, including Vehicle Specialists and Documentation staff
  • Plan and follow up on vehicle prep tasks: vehicle movement in lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support
  • Meet and exceed KPIs and partner to achieve sales and delivery targets and P&L requirements for the location
  • Mediate and resolve customer concerns about vehicle preparation and quality
  • Recruit, train, and develop management team members and employees, filling positions in a timely manner
  • Provide regular feedback to all employees and ensure adherence to Tesla policies, dress code, and grooming guidelines
  • Maintain facility and showroom to brand standards and control store expenses, continually working to reduce costs

Requirements / Skills

A bachelor’s degree or 2+ years of equivalent experience with a proven track record in a service-focused industry is required; automotive expertise is not required. Candidates must also be available for evening hours, weekends, and holidays in a retail environment.

  • Bachelor’s degree or 2+ years equivalent experience with a proven track record of meeting or exceeding goals in a service-focused industry
  • Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Ability to develop collaborative relationships as a well-respected, trusted partner
  • Valid driver’s licence (required)
  • Availability for evening hours, weekends, and holidays in a retail environment

How to Apply

To apply, use the official Tesla link below. Have your resume up to date before submitting, as applications are accepted until April 30, 2027.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: The Delivery Supervisor position at Tesla in Etobicoke leads a vehicle preparation team through the full delivery cycle, from lot coordination and repairs to customer issue resolution. A candidate should put team leadership experience front and centre, particularly any background managing field or technical teams, alongside a measurable record of meeting KPIs in a service or retail environment.

Resume & Application Tips: Mirror the posting’s own language: phrases like fast-paced, technology driven environment and customer facing responsibilities belong on your resume where they match your background. If you’ve managed scheduling, vehicle logistics, or a multi-person prep team, describe it with numbers: for example, “coordinated daily lot movement for a team of 8, reducing delivery delays by 20%.” A valid driver’s licence and retail availability (evenings, weekends, holidays) are stated requirements, so confirm both clearly in your application.

Interview Preparation: Prepare a specific example of a time you resolved a customer concern about product quality under time pressure, since the posting lists that as a direct duty. Be ready to speak to how you’ve tracked and met KPIs in a previous role, with numbers if possible. The posting does not state the typical weekly schedule beyond evenings, weekends, and holidays, so asking about the standard shift structure and how delivery volume varies across the week would be reasonable. You might also ask how the Delivery Supervisor collaborates with the broader sales team on delivery targets.

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