Technical Account Manager I, Google Cloud Consulting – Google – Toronto, ON
Location: Toronto, ON | Company: Google
Technical Account Manager I at Google Cloud Consulting in Toronto, ON is a full-time, salaried role paying $128,000–$131,000 CAD per year, plus a 15% bonus target, equity, and benefits. The position sits within Google Cloud’s customer-facing consulting practice.
You’ll guide enterprise organizations through their Google Cloud transformation journeys, managing the delivery of Cloud Consulting engagements and keeping multiple work streams on track. Day-to-day work spans technical guidance, stakeholder engagement, and coordinating across geographically dispersed teams.
About the Role: Technical Account Manager I, Google Cloud Consulting
The core of this role is customer adoption of Google Cloud: you’ll lead implementation journeys, set milestones, manage migration goals, and develop business transformation strategies. You’ll also advocate for customer needs internally to overcome adoption blockers and help shape new feature development.
You’ll build and maintain relationships with senior stakeholders across enterprise customers, develop strategic roadmaps, and lead quarterly business reviews and executive sessions. When issues or escalations arise, you’ll coordinate with Support and Developers to bring them to resolution.
Beyond individual engagements, you’ll document best practices and reusable assets drawn from customer work. These feed into broader initiatives to scale Google Cloud adoption through partners.
Benefits and Salary
The posted pay range is $128,000–$131,000 CAD per year. On top of base salary, the role carries a 15% bonus target and equity. Individual pay is determined by job-related skills, experience, and relevant education or training.
Google also provides a benefits package; the posting directs candidates to Google’s benefits information for full details.
Job Details
📌 Job Type: Full-Time
🏢 Company: Google
📍 Location: Toronto, ON, Canada
🆔 Requisition ID: 114710600239456966
💰 Pay: $128,000–$131,000 CAD/year + 15% bonus target + equity + benefits
Responsibilities
The role covers the full arc of a customer’s cloud journey, from pre-migration planning through to ongoing adoption and escalation management. You’ll work across internal teams, partner organizations, and customer leadership simultaneously.
- Lead implementation journeys for enterprise customers adopting Google Cloud, managing timelines, milestones, migration goals, and business transformation strategies.
- Advocate for customer needs internally to overcome adoption blockers and drive new feature development on their behalf.
- Manage multiple work streams and teams to maintain customer momentum throughout a Cloud Consulting engagement.
- Develop stakeholder relationships at the enterprise level, building strategic roadmaps and leading quarterly business reviews and executive sessions.
- Plan for customer events and launches, partnering with Support and Developers to set customers up for success.
- Guide issues and escalations to resolution, working alongside customers and the Support team.
- Document best practices and assets based on learnings from customer engagements to scale adoption through partners.
Requirements / Skills
The posting distinguishes between minimum qualifications (required) and preferred qualifications. At minimum, you need a relevant bachelor’s degree or equivalent practical experience, five years in a customer-facing technical role, and direct experience supporting cloud operations or cloud consulting. Several additional qualifications are listed as preferred.
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience (required).
- 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs (required).
- Cloud operations experience: supporting customers in launch or capacity planning, product release management, cloud technical support, cloud escalation management, or cloud consulting (required).
- MBA or Master’s degree in a Management, Technical, or Engineering field (preferred).
- Translating business requirements into technological solutions (preferred).
- Application or workload migration to public cloud providers (preferred).
- Cross-functional collaboration with teams, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions (preferred).
- Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks (preferred).
- Written and verbal communication, presentation, problem-solving, and client management skills (preferred).
How to Apply
To apply, use the link below to reach the official Google Careers posting. Have your resume up to date and ready to submit before you begin the application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Technical Account Manager I role at Google Cloud Consulting in Toronto centres on guiding enterprise customers through cloud adoption and technical transformation. Two requirements to put near the top of your resume are your 5 years of customer-facing experience driving technical implementations and your direct cloud operations or cloud consulting experience, since both are listed as minimum qualifications the posting will screen for.
Resume & Application Tips: The posting names specific domains: launch or capacity planning, product release management, cloud escalation management, and cloud consulting. Mirror those exact terms where they match your background. If you’ve led a cloud migration or managed a transformation program, give it a concrete scope: for example, “Led migration of 40 workloads to a public cloud provider, cutting time-to-launch by 30%.” If you hold an MBA or Master’s degree in a technical or management field, list it prominently as the posting calls it out as a preferred qualification.
Interview Preparation: Prepare a specific example of a time you managed a customer escalation from identification through to resolution, since that is a named responsibility. Have a second example ready that shows you building a strategic roadmap with senior stakeholders or presenting at an executive session. The posting lists cloud-native application development, networking, and IT security as preferred areas of understanding, so be ready to discuss your depth in whichever of those you know best. If the shift between technical advisory work and executive-level communication is a large part of how you spend your time, ask how that balance plays out in practice on this team.
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