Team Leader – Dollarama – Windsor, ON

Windsor’s retail scene has a solid opportunity for someone ready to step up. Dollarama is hiring a Team Leader at their Windsor, Ontario location — a full-time, permanent role suited for someone with real supervisory experience and the drive to grow within a well-established Canadian company.

This isn’t just a stocking or cashier role. As a Team Leader, you’ll be on the floor guiding associates, managing daily operations, and making sure customers leave satisfied. If you thrive in a high-volume retail environment and enjoy the mix of hands-on work and people management, this position is worth a serious look.

About the Role: Team Leader

Day to day, you’ll be leading and supervising store associates, keeping merchandising standards sharp, handling shipments, and stepping into manager-on-duty responsibilities including breaks, time and attendance, and store opening and closing duties. You’ll also be involved in cash management, inventory, and employee training and performance evaluations.

Maintaining a safe, clean, and well-organized store is a key part of the job. You’ll be expected to address customer complaints promptly and uphold Dollarama’s visual merchandising standards in line with company strategy. This role demands both leadership presence and a willingness to roll up your sleeves.

Benefits and Salary

This position offers a pay rate ranging from $18.60 to $19.30 per hour, based on experience. Dollarama also provides weekly pay, paid vacation and Birthday Leave, a retirement plan, and genuine opportunities for career growth within a corporately-owned and operated Canadian retail chain.

Responsibilities

As a Team Leader at Dollarama, your work spans both people management and store operations. You’ll be the go-to person for associates needing direction and for making sure the store runs smoothly from open to close. Here’s a breakdown of what the role involves:

• Lead and supervise store associates, providing day-to-day guidance and support
• Manage store merchandising, shelf stocking, and boxing and unboxing daily shipments
• Uphold customer service standards and address complaints or issues promptly and professionally
• Perform manager-on-duty tasks including scheduling breaks and monitoring time and attendance
• Implement and maintain visual merchandising standards aligned with company strategy
• Handle cash management as well as store opening and closing duties as needed
• Participate in inventory processes to ensure accurate stock levels
• Support employee training and take part in performance evaluations
• Ensure safety and cleanliness standards are consistently met throughout the store

Requirements / Skills

The ideal candidate for this Team Leader role brings both retail experience and proven team management skills. Dollarama values leaders who are organized, communicative, and genuinely motivated to advance within the company.

• Minimum one year of retail industry experience — familiarity with store operations is essential
• Minimum one year of team management experience — you’ve supervised or led others before
• Open availability including days, evenings, and weekends as required by store needs
• Strong organizational and time management skills with the ability to juggle multiple priorities
• Demonstrated leadership and communication skills to effectively guide a diverse team
• Ability to thrive in a fast-paced, high-volume environment without losing attention to detail
• Ambition to grow within the company — career progression is available for motivated candidates

How to Apply

To apply, use the link below to access the official Dollarama application — the process is handled through the AppyHere mobile application, so have your resume handy before you start. Applications are reviewed quickly and the desired start date is as soon as possible.

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