Team Leader – Dollarama – Windsor, ON

Windsor’s retail scene has a new opportunity worth knowing about. Dollarama is currently hiring a Team Leader at their Windsor, Ontario location — a full-time, permanent role suited to someone with a solid foundation in retail and a genuine interest in leading a team. If you enjoy keeping things running smoothly on the floor while supporting the people around you, this could be a great fit.

As a Team Leader, you’ll be at the centre of daily store operations — from supervising associates and maintaining merchandising standards to handling cash duties and contributing to inventory processes. It’s a hands-on role that balances leadership responsibilities with practical, floor-level tasks in a high-volume environment.

About the Role: Team Leader

This position puts you in charge of guiding and supporting store associates on a daily basis, ensuring that customer service standards, visual merchandising, and store safety are all consistently upheld. You’ll take on manager-on-duty tasks, which include overseeing break schedules, time and attendance, and addressing any customer concerns that arise during your shift.

Beyond day-to-day floor duties, you’ll also play a role in the training and performance evaluation of employees, participate in inventory processes, and contribute to the overall cleanliness and organization of the store. Strong communication and the ability to manage your time effectively across competing priorities are essential in this role.

Benefits and Salary

Dollarama offers a pay range of $18.60 to $19.30 per hour for this position, with wages varying based on experience. In addition to weekly pay, the role comes with paid vacation and Birthday Leave, a retirement plan, and genuine opportunities for career growth within the company.

Responsibilities

The Team Leader role at Dollarama covers a wide range of operational and people-management tasks. You’ll be expected to lead by example on the floor while keeping the store running efficiently and ensuring every customer has a positive experience.

• Lead and supervise store associates, offering day-to-day guidance, direction, and support
• Manage store merchandising, including shelf stocking and handling daily incoming shipments
• Uphold customer service standards and address complaints or issues in a timely and professional manner
• Perform manager-on-duty tasks, including managing daily breaks, time, and attendance
• Implement and maintain visual merchandising standards in line with company strategy
• Ensure store safety and cleanliness standards are consistently met
• Carry out cash management, as well as store opening and closing duties as required
• Participate in inventory processes and contribute to stock accuracy
• Support employee development by participating in training and performance evaluations

Requirements / Skills

Dollarama is looking for a motivated candidate who brings both retail experience and people management skills to the table. The right person is organized, dependable, and comfortable working in a fast-paced, high-volume store environment with variable scheduling.

• Minimum 1 year of retail experience, demonstrating familiarity with store operations
• Minimum 1 year of team management experience, with proven leadership ability
• Open availability for days, evenings, and weekends as operational needs dictate
• Strong organizational and time management skills with the ability to prioritize effectively
• Excellent communication skills and a collaborative, team-oriented approach
• Ambition to grow within the company and take on additional responsibilities over time
• Ability to thrive in a dynamic, high-volume environment while maintaining high standards

How to Apply

To apply, use the link below to access the official Dollarama job application. Have your resume ready before you begin, as you may be prompted to submit it through the AppyHere mobile application.

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