Team Leader – Dollarama – Sherbrooke, QC

Dollarama is looking for a Team Leader to join their Sherbrooke, Quebec location. If you have a background in retail management and thrive in a high-volume, fast-paced setting, this full-time, permanent opportunity could be exactly what you’re looking for. With a starting wage of $18.66/hour and real room to grow, it’s a role worth taking seriously.

As a Team Leader at Dollarama, you’ll be at the centre of daily store operations — guiding associates, upholding customer service standards, and keeping everything running smoothly from opening to closing. It’s hands-on, dynamic work that rewards strong communicators and organized, motivated individuals.

About the Role: Team Leader

In this position, you’ll take on a supervisory role that blends people management with practical, on-the-floor responsibilities. You’ll lead store associates through their daily tasks, oversee merchandising and stocking, manage cash functions, and act as a manager on duty when needed. Your leadership directly shapes the customer experience and the overall performance of the store.

You’ll also play a key role in maintaining store safety, cleanliness, and visual merchandising standards that align with Dollarama’s corporate strategy. Participation in inventory management, employee training, and performance evaluations means this role goes well beyond the sales floor — it’s a genuine leadership position with accountability and impact.

Benefits and Salary

This position starts at $18.66/hour, with pay varying based on experience. Dollarama offers weekly pay, paid vacation and birthday leave, a retirement plan, and meaningful opportunities for career advancement within the company. For candidates with ambition and drive, Dollarama’s corporate-owned store model means a consistent path for growth.

Responsibilities

As a Team Leader, your day-to-day will keep you engaged across multiple areas of store operations. From supervising staff to managing cash and closing duties, every shift brings a variety of tasks that require focus, organization, and strong communication. Here’s what you can expect to take on:

• Lead and supervise store associates, offering day-to-day guidance and support to keep the team on track
• Oversee merchandising and shelf stocking, including unboxing and processing daily shipments
• Uphold customer service standards and address complaints or concerns promptly and professionally
• Perform manager-on-duty tasks such as scheduling breaks and monitoring time and attendance
• Implement visual merchandising plans in line with Dollarama’s corporate strategy
• Maintain store safety and cleanliness standards consistently throughout each shift
• Conduct cash management and handle store opening and closing procedures as required
• Participate in inventory counts and support the overall stock management process
• Contribute to employee training and assist in conducting performance evaluations

Requirements / Skills

Dollarama is seeking candidates who bring retail experience and a genuine interest in developing their leadership skills. The ideal applicant is someone who communicates clearly, stays calm under pressure, and is ready to grow within a high-volume retail environment. Here’s what the role calls for:

• Minimum 1 year of retail industry experience — a solid foundation in how stores operate is essential
• Minimum 1 year of team management experience — you’ve led or supervised others before and can do it confidently
• Open availability including days, evenings, and weekends to meet store operational needs
• Strong organizational skills and the ability to manage competing priorities effectively
• Leadership and communication abilities that motivate your team and connect with customers
• Ambition and drive to progress within Dollarama’s structure over time
• Comfort working in a dynamic, fast-paced, high-volume setting where no two shifts are exactly alike

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date and reflects your retail and supervisory experience before submitting.

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