Team Leader – Dollarama – Mississauga, ON

Dollarama is looking for a motivated Team Leader to join their Mississauga store team. As one of Canada’s most recognized retail chains, Dollarama operates corporately-owned locations across the country, offering customers a wide assortment of general merchandise, consumables, and seasonal products at consistently low prices. If you have retail leadership experience and thrive in a fast-paced, high-volume environment, this could be a strong fit.

This full-time permanent position puts you in a key leadership role, overseeing store associates, maintaining merchandising standards, and ensuring the store runs smoothly day to day. You’ll be the go-to person for keeping operations on track and setting the tone for customer service and team performance.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll take on a mix of hands-on retail tasks and supervisory responsibilities. From leading and guiding store associates to managing daily shipments and overseeing cash procedures, your role keeps the store functioning at its best. You’ll also act as a manager on duty, handling break scheduling, time and attendance, and addressing any customer concerns that arise during your shift.

Beyond daily operations, this role involves upholding visual merchandising standards, contributing to inventory processes, and participating in employee training and performance evaluations. Store safety and cleanliness are shared priorities, and you’ll play an active role in maintaining both. Collaboration, communication, and strong organizational skills are essential to succeed in this position.

Benefits and Salary

Dollarama offers a competitive benefits package for Team Leaders, including weekly pay, paid vacation, and Birthday Leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the company. Salary varies according to experience.

Responsibilities

The Team Leader role at Dollarama covers a broad range of daily tasks that keep the store operating efficiently and delivering a consistent shopping experience. You’ll split your time between supervising associates, managing merchandise, and ensuring service standards are consistently met.

• Lead and supervise store associates, offering day-to-day guidance and support to keep the team on track
• Oversee store merchandising, including shelf stocking and boxing and unboxing daily shipments
• Ensure customer service standards are maintained throughout the store at all times
• Act as manager on duty, handling daily breaks, time, and attendance tracking
• Implement and maintain visual merchandising standards in line with company strategy
• Address customer complaints and resolve issues promptly and professionally
• Uphold store safety and cleanliness standards and contribute to ongoing maintenance
• Perform cash management duties, including store opening and closing procedures as needed
• Participate in inventory processes and employee training and performance evaluations

Requirements / Skills

Dollarama is looking for candidates who bring both retail experience and leadership ability to the table. The ideal applicant is someone who can manage competing priorities, motivate a team, and adapt quickly in a dynamic retail setting. Ambition to grow within the company is also something Dollarama values in its Team Leaders.

• Minimum one year of retail industry experience — direct floor or store experience is essential
• Minimum one year of team management experience — demonstrated ability to lead and support others
• Open availability required, including days, evenings, and weekends, with scheduling based on store needs
• Strong time management and organizational skills — ability to handle multiple priorities efficiently
• Proven leadership and communication skills — comfortable directing staff and engaging with customers
• Ability to thrive in a fast-paced, high-volume environment with a positive, solution-focused attitude
• Ambition to progress within the company and take on greater responsibilities over time

How to Apply

To apply for the Team Leader position at Dollarama in Mississauga, click the link below to access the official application form. Make sure your resume is up to date before submitting.

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