Team Leader – Dollarama – Brampton, ON

Dollarama is looking for a motivated Team Leader to join their store in Brampton, Ontario. As one of Canada’s most recognizable retail chains, Dollarama operates fully corporate-owned and operated stores across the country, offering customers great value across a wide assortment of general merchandise, consumables, and seasonal products. If you have a background in retail and enjoy leading a team, this could be a solid next step in your career.

In this full-time, permanent role, you’ll be on the floor every day — supervising store associates, maintaining merchandising standards, handling cash management, and making sure the store runs smoothly from open to close. It’s a hands-on leadership position that balances people management with day-to-day retail operations.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll take on a supervisory role that keeps the store operating efficiently and ensures customers leave satisfied. You’ll guide and support store associates, oversee shelf stocking and merchandising, and handle incoming shipments — all while maintaining a clean, safe, and well-organized store environment.

This role also includes manager-on-duty responsibilities, meaning you’ll manage daily breaks, monitor time and attendance, and step up for store opening and closing duties as needed. Strong communication, sound judgement, and the ability to stay organized under pressure are all central to succeeding in this position. You’ll also be involved in employee training and performance evaluations, giving you a genuine opportunity to develop your leadership skills further.

Benefits and Salary

Dollarama offers a competitive package for Team Leaders that includes weekly pay, paid vacation, and birthday leave. Employees also have access to a retirement plan and genuine opportunities for career growth within the organization. Salary for this position varies according to experience.

Responsibilities

As a Team Leader, your day-to-day will blend frontline supervision with operational tasks that keep the store running at its best. From coaching associates to managing cash and participating in inventory, this role demands someone who can juggle multiple priorities while staying focused on the customer experience.

• Lead and supervise store associates, providing guidance, direction, and day-to-day support
• Manage store merchandising, including shelf stocking, boxing and unboxing daily shipments
• Ensure customer service standards are consistently met across the store
• Perform manager-on-duty tasks such as overseeing daily breaks, time, and attendance
• Implement and maintain visual merchandising standards aligned with company strategy
• Address and resolve customer complaints and issues promptly and professionally
• Uphold store safety and cleanliness standards and contribute to their ongoing maintenance
• Handle cash management and store opening and closing duties as required
• Participate in the inventory process to support accurate stock management
• Support employee training and take part in performance evaluations

Requirements / Skills

Dollarama is looking for candidates who bring proven retail and leadership experience and are ready to take on real responsibility in a fast-paced store environment. The ideal candidate is organized, communicative, and genuinely motivated to grow within the company.

• Minimum one year of retail industry experience — hands-on familiarity with store operations is essential
• Minimum one year of team management experience — you’ve led or supervised others before
• Open availability required, including days, evenings, and weekends, to meet store operational needs
• Strong organizational and time management skills with the ability to manage competing priorities
• Demonstrated leadership and communication skills to guide and motivate a team effectively
• Ability to thrive in a dynamic, high-volume environment where no two days are exactly the same
• Ambition to progress within the company and take on greater responsibility over time

How to Apply

To apply for this Team Leader position at Dollarama in Brampton, use the official application link below. Make sure your resume is up to date and reflects your relevant retail and supervisory experience before submitting.

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