Supervisor, Mail Processing (Night Shift) – Canada Post – Montréal, QC

Canada Post is looking for a Supervisor, Mail Processing – Night Shift to join their Plant Operations team in Montréal, QC. This is a full-time, permanent position for a bilingual leader who thrives in a fast-paced, unionized environment and knows how to keep operations running smoothly when most of the city is asleep.

In this role, you’ll take full ownership of an assigned processing area during the night shift — balancing staffing decisions, production targets, service quality, and health and safety compliance. It’s a hands-on supervisory position that calls for clear communication, sharp problem-solving, and a steady presence under pressure.

About the Role: Supervisor, Mail Processing

As a Mail Processing Supervisor, you’ll be responsible for the safe and efficient management of all mail processing activities within your assigned section during the night shift. That means developing daily and weekly plans, monitoring staffing levels in real time, adjusting workflows to meet service commitments, and keeping your team aligned with plant operating targets. You’ll be the go-to person when equipment fails, when anomalies arise, or when staffing needs to be reshuffled mid-shift.

You’ll also play a meaningful role in workplace health and safety, including coaching employees on safe work practices, conducting inspections and investigations, and managing return-to-work processes. On the people side, you’ll administer HR processes like performance management, attendance management, and first-level grievance handling in consultation with Labour Relations and union representatives. This role requires both operational precision and genuine leadership instincts.

Benefits and Salary

Canada Post offers a comprehensive benefits package for permanent employees, which typically includes health, dental, and vision coverage, as well as pension plan options and paid leave. No specific salary figure was listed in this posting, but as a permanent full-time position with a Crown corporation, this role comes with the stability and benefits associated with federal public-sector employment.

Responsibilities

The Mail Processing Supervisor on the night shift is responsible for keeping an entire section of plant operations on track — from first scan to last dispatch. These responsibilities span operational planning, people leadership, health and safety oversight, and administrative accuracy, all happening simultaneously during a live shift environment.

• Develop and adjust plans to meet daily, weekly, and monthly processing goals, including staffing requirements and service cut-off targets
• Monitor staffing and workload continuously throughout the shift, making real-time adjustments that account for the wider plant impact
• Promote workplace health and safety by coaching employees on safe practices, conducting inspections, investigating incidents, and following up on reported hazards
• Manage return-to-work and accommodation processes for employees with modified duties, participating in case review meetings as required
• Direct and coach employees, administer HR processes including performance management, attendance management, and disciplinary action where needed
• Consult with Labour Relations and union representatives on collective agreement application and manage first-level grievances
• Evaluate operational methods and recommend process improvements to optimize efficiency; implement approved changes and communicate with support groups
• Analyze daily productivity reports, identify problems and trends, and share findings with the team
• Respond promptly to equipment failures, adjust operations to meet deadlines, and report to Production Control
• Maintain accurate time and leave records and produce related reports to ensure timely and correct pay for all employees
• Communicate shift handover information to incoming and outgoing supervisors, including key activities and anomalies

Requirements / Skills

Canada Post is looking for a candidate with proven supervisory instincts and the communication skills to lead in a bilingual, unionized environment. The right person brings a grounded approach to team management, a solid understanding of plant or logistics operations, and the composure to make quick decisions during a live night shift.

• High School diploma or provincial equivalent (GED); equivalent experience may be considered
• Minimum 1 year of experience managing a team, OR minimum 2 years working within a unionized environment
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.)
• Bilingual (French and English) — this position carries a Bilingual Imperative (BBBB) language requirement
• Post-secondary degree or diploma is considered an asset
• Ability to work in a safety-sensitive environment and uphold Canada Post’s substance use policy requirements

How to Apply

To apply, use the link below to submit your application through Canada Post’s official careers portal. Make sure your resume is up to date and reflects any relevant supervisory or unionized workplace experience before submitting.

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