Specialist (Seasonal, Part-Time) – Apple – Brossard, QC

Apple Retail in Brossard, Quebec is looking for a Seasonal Part-Time Specialist to join their team. This is a chance to be part of an environment where product knowledge, genuine curiosity, and a passion for helping people come together to create something truly distinctive. If you thrive on connecting with customers and guiding them toward solutions that fit their lives, this role is worth a close look.

As a Retail Specialist, your day revolves around people — listening to what they need, presenting the right Apple products and services, and making sure every customer leaves with clarity and confidence. It’s a role that blends sales, education, and customer service in equal measure, in a fast-paced, team-oriented store environment.

About the Role: Specialist (Seasonal, Part-Time)

The Specialist position at Apple Retail is centred on delivering an exceptional customer experience from start to finish. You’ll engage with customers throughout the store, assess their needs through thoughtful questions, and tailor your recommendations accordingly. Whether someone is exploring their first Apple device or looking to expand their ecosystem, your role is to guide them with expertise and care.

Beyond individual customer interactions, you’ll also support your colleagues across the store — sharing product knowledge, contributing to a collaborative atmosphere, and upholding Apple’s values of inclusion and diversity in every interaction. Accuracy, reliability, and a genuine eagerness to keep learning are key to doing this job well.

Benefits and Salary

Apple is known for supporting its retail employees with a strong benefits package. While specific compensation details for this seasonal, part-time role are not listed in the posting, Apple Retail positions typically come with access to employee product discounts, a collaborative and inclusive work culture, and the opportunity to build deep expertise in Apple’s product ecosystem. As a seasonal role, it’s also an excellent entry point for those looking to establish a foothold with one of the world’s most recognized technology companies.

Responsibilities

Working on the retail floor at Apple Brossard, a Specialist’s responsibilities are as much about listening as they are about selling. Every interaction is an opportunity to understand a customer’s unique situation and match them with the right solution — from hardware to services to purchase options. Here’s what the role involves on a day-to-day basis:

• Deliver excellent customer service by identifying customer needs, presenting relevant Apple products and services, and guiding them through their purchase decisions
• Stay current on Apple’s full range of products, services, purchase options, and Product Zone sales processes through ongoing self-development
• Support teammates throughout the store by sharing product knowledge and assisting with ownership opportunities as needed
• Maintain accuracy in all tasks and follow store guidance consistently
• Assist in other areas of the store as required, including customer service and support beyond your primary zone
• Contribute to an inclusive environment by respecting differences among colleagues and customers, and approaching every interaction with curiosity
• Demonstrate Apple’s values of inclusion and diversity in your daily conduct and customer interactions

Requirements / Skills

Apple is looking for someone who brings genuine enthusiasm for technology and people alike. The ideal candidate is comfortable in a busy retail setting, adaptable, and committed to continuous learning. Given that this position is based in Brossard, Quebec, French language proficiency is a key requirement.

• Schedule flexibility to work based on business needs, including evenings, weekends, and public holidays in a retail environment
• Bilingual proficiency in written and spoken French and English, as required for Quebec-based roles (sign language supported)
• Knowledge of Apple products and services or a strong eagerness to learn them quickly
• Customer-focused communication skills — the ability to personalize solutions and explain them clearly
• Ability to multitask in a fast-paced environment, often supporting more than one customer simultaneously
• Team-oriented mindset with a sense of shared accountability and a collaborative work ethic
• Discretion and trustworthiness when handling sensitive or confidential information, in keeping with Apple’s core values

How to Apply

To apply, use the official link below to submit your application through Apple’s careers portal. Make sure your resume is current and reflects any relevant retail, customer service, or tech experience before you apply.

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