Seasonal Part-Time Specialist – Apple – Pointe-Claire, QC

Apple Retail in Pointe-Claire, Quebec is looking for a Seasonal Part-Time Specialist to join their team. This is your chance to be part of a retail environment where technology meets genuine human connection — helping customers discover and get the most out of their Apple products and services.

As a Specialist, your day-to-day revolves around understanding what customers truly need and matching them with the right Apple solutions. You’ll be on the floor engaging with people, sharing your enthusiasm for Apple products, and creating memorable experiences that build lasting brand loyalty.

About the Role: Seasonal Part-Time Specialist

In this role, you’ll be a key part of the Apple Retail experience — asking thoughtful questions, actively listening, and tailoring your recommendations to each individual customer. You’ll present Apple products and services, identify ownership opportunities, and guide customers through their purchase decisions with confidence and care.

Collaboration is central to how the team operates at Apple. You’ll support your fellow team members by sharing product knowledge, stepping in where needed, and contributing to a store environment grounded in inclusion and respect. Staying current on Apple’s evolving product lineup and purchase options is also a key part of the job.

Benefits and Salary

Apple is known for offering competitive compensation and a strong benefits package for its retail employees. While specific salary details for this role are not listed in the posting, joining the Apple Retail team comes with the opportunity to grow your product knowledge, work alongside talented colleagues, and be part of one of the most recognized brands in the world.

Responsibilities

Working on the floor of an Apple Retail store means every day looks a little different. From guiding first-time buyers to helping long-time Apple users discover something new, your role is to deliver service that’s genuinely helpful and distinctly Apple.

• Deliver excellent service by understanding customer needs, identifying ownership opportunities, and presenting relevant Apple products and services
• Educate customers on the best ways to purchase and get value from Apple products
• Stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes
• Support teammates throughout the store by sharing knowledge and helping create ownership opportunities for customers
• Maintain accuracy and follow store guidance and procedures consistently
• Perform additional tasks as needed, including customer service and support in other areas of the store
• Contribute to an inclusive environment by respecting differences and demonstrating Apple’s values of inclusion and diversity in daily activities

Requirements / Skills

Apple is looking for someone who is naturally curious, customer-focused, and eager to learn. The ideal candidate thrives in a fast-paced retail environment and genuinely enjoys helping people find solutions that fit their lives.

• Availability to work a flexible schedule including nights, weekends, and public holidays as required by business needs
• Bilingual proficiency in written and spoken French and English is required for this Quebec-based role (sign language supported)
• Knowledge of Apple products and services with the ability to personalize solutions based on individual customer needs
• Ability to work in a fast-paced environment, often supporting multiple customers simultaneously
• Team-oriented mindset with a sense of shared responsibility and accountability
• Curiosity and openness to learning from others and continuously deepening your understanding of Apple and third-party products
• Discretion and trustworthiness when handling sensitive or confidential information, in keeping with Apple’s core values

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date before submitting your application.

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