Senior Program Manager, Commercials – Amazon – Toronto, ON

Amazon’s Prime Video is looking for a Senior Program Manager, Commercials to join their International Marketing team in Toronto, Ontario. This is a rare chance to work at the intersection of media operations, financial governance, and commercial strategy — all within one of the world’s most ambitious streaming platforms, reaching viewers across 200+ countries.

The role sits within Prime Video International’s consolidated media operations organisation and spans two distinct but connected focus areas: streamlining financial operations for media teams across Europe, Latin America, and Canada, and managing media vendor relationships to maximise the value of spend. If you’re the kind of person who sees a manual invoicing process and immediately starts thinking about how to automate it — and who can also sit across the table from a media partner and negotiate better commercial terms — this role was built with you in mind.

About the Role: Senior Program Manager, Commercials

Day to day, you’ll be improving how financial operations function across 20+ countries — tackling everything from invoicing workflows and budget tracking to reconciliation and billing governance. You’ll identify manual processes ripe for automation or offshoring, and you’ll work with technology teams to explore how AI tools can fundamentally reshape these workflows rather than just incrementally improve them. On the commercial side, you’ll take ownership of vendor and agency relationships, renegotiating contracts, securing credits, and piloting new commercial models with partners like Meta and TikTok.

Success in this role will be measured by concrete outcomes: reduced media rates, hours saved for media managers, credits and savings secured from vendors, and on-time payment rates maintained across markets. You’ll be expected to keep senior leaders informed through clear roadmaps, flag blockers early, and build scalable frameworks that drive consistency across regions. Collaboration with teams in London, São Paulo, Miami, Mexico City, and beyond will be a regular part of the job.

Benefits and Salary

Amazon offers a base salary range of $84,400 to $141,000 CAD annually for this position in Toronto, based on experience, qualifications, and location. Total compensation may also include sign-on payments and restricted stock units (RSUs). Benefits include comprehensive health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

This role blends operational program management with commercial negotiation, requiring you to context-switch comfortably between resolving a vendor billing issue, reviewing automation metrics with an agency, and updating a strategic roadmap for senior leadership. The work is broad, measurable, and directly impacts how effectively Prime Video’s media teams operate across more than 20 markets.

• Run financial operations programs covering invoicing, billing, budget tracking, and reconciliation across 20+ countries
• Identify manual processes and either automate them using available technology or transition them to offshore teams
• Manage vendor and agency relationships to negotiate better rates, secure credits, and test new commercial models
• Build and maintain program roadmaps and communicate progress to senior leadership, flagging blockers proactively
• Own billing operations and maintain financial governance standards across all markets
• Create decision-making frameworks that enable consistent commercial choices across countries and regions
• Collaborate with technology teams to explore how AI tools can replace or enhance manual financial workflows

Requirements / Skills

The ideal candidate brings a strong blend of strategic thinking and hands-on program management execution. Amazon is looking for someone who is comfortable operating in ambiguity, can translate complex financial and technical requirements into clear frameworks, and has a track record of senior stakeholder engagement across both technical and business functions.

• 5+ years of program or project management experience, with demonstrated end-to-end delivery ownership
• Cross-functional collaboration experience working with both technical and non-technical teams for 5+ years
• Vendor and agency relationship management experience, including contract negotiations and commercial terms
• Data-driven approach to identifying and measuring improvements through metrics
• Strong written and verbal communication skills with experience presenting results to senior leadership
• Experience with media, advertising, or marketing operations budgets and financial workflows (preferred)
• Familiarity with media agencies such as WPP or OMG, or media vendor management (preferred)
• MBA or Master’s degree in business, operations, or a related field (preferred)

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date before submitting your application.

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