Sales Strategy and Operations Manager – Amazon – Toronto, ON

Toronto is home to one of Amazon’s growing centres of excellence, and this role sits right at the intersection of data, strategy, and global sales operations. As a Sales Strategy and Operations Manager with Amazon Advertising, you’ll be part of the Central StratOps, GTM and Analytics team — a group that builds the data foundations and operational frameworks enabling thousands of sellers worldwide to work smarter and more effectively.

This isn’t your typical operations role. You’ll be working on predictive segmentation models, planning workflows, and quota distribution processes that directly impact how over 4,000 sellers prioritize accounts and serve advertisers across 10+ regions globally. If you thrive in ambiguous environments and love translating complex data into clear, actionable strategy, this role is worth a closer look.

About the Role: Sales Strategy and Operations Manager

As a member of the Segmentation and Planning team within Amazon’s Sales Intelligence, Tools & Enablement (SITE) organization, you’ll be the connective tissue between data science outputs and real-world seller workflows. Your work will span from forward-looking strategy design to day-to-day operational execution — coordinating cross-functional partners in Finance, Sales AI, Sales Tech, and regional Sales leadership along the way.

You’ll need to bring both analytical depth and strong communication skills to the table. Whether you’re presenting findings to senior leadership, resolving high-impact escalations, or driving alignment across planning milestones, your ability to balance backbone with adaptability will be central to your success here.

Benefits and Salary

The base salary range for this position in Toronto is $74,600 to $124,600 CAD annually. As a total compensation company, Amazon’s package may also include sign-on payments and restricted stock units (RSUs), with final compensation determined based on experience, qualifications, and location. Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

In this role, you’ll be managing complex, multi-region planning cycles while staying deeply connected to the data that drives segmentation and sales prioritization decisions. Your work will directly influence how Amazon Ads sales teams operate globally, making precision, clear communication, and strong cross-functional coordination essential day-to-day competencies.

• Lead segmentation and planning projects designed to improve operational efficiency, working closely with Finance, Sales AI, Sales Tech, and regional Sales leadership
• Drive cross-functional coordination to deliver results on predefined timelines, mapping interdependencies and managing risks across planning cycles
• Investigate and resolve complex, high-impact escalations related to data and processes that affect the global Sales organization
• Analyze process gaps and develop simple, scalable solutions to close them, prioritizing approaches that reduce complexity across the organization
• Gather and document business requirements from Sales customers and stakeholders, evaluate feasibility, and collaborate with Product and Science teams to prioritize features
• Exercise high-level judgment on complex decisions and escalate appropriately to leadership when needed
• Project-manage multiple workflows across planning milestones and communicate complex analytical results clearly, both in written and verbal formats

Requirements / Skills

Amazon is looking for a candidate who combines strong analytical and critical thinking skills with proven experience in sales operations or a related field. The ideal person is equally comfortable in a spreadsheet as they are presenting findings to senior leadership — and they bring genuine ownership and customer obsession to everything they do.

• 5+ years of Microsoft Excel experience, with the ability to build and interpret complex data models
• Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
• Experience with sales CRM tools such as Salesforce or similar platforms
• Demonstrated experience defining, refining, and implementing sales processes, procedures, and policies
• 5+ years of experience in finance, business management, or sales operations (preferred)
• Background in a high-growth technology company (preferred), with the ability to navigate fast-changing environments

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and tailored to reflect your experience in sales operations, data analysis, and cross-functional project management before submitting.

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