Restaurant Supervisor – Tim Hortons – Burnaby, BC

Tim Hortons on Lougheed Highway in Burnaby, BC is looking for an experienced Restaurant Supervisor to join their team. If you thrive in a fast-paced food service environment and enjoy leading people, this could be a solid next step in your hospitality career.

In this role, you’ll be responsible for overseeing daily restaurant operations — from supervising and coordinating kitchen and service staff to ensuring food quality meets standards. It’s a hands-on leadership position that keeps you engaged throughout every shift.

About the Role: Restaurant Supervisor

As a Restaurant Supervisor at this Burnaby Tim Hortons location, you’ll manage a team of 5 to 10 staff members, handling everything from scheduling and training to inventory requisition and quality control. You’ll be the go-to person for keeping operations running smoothly and ensuring guests leave satisfied.

This position requires strong leadership under pressure, solid communication skills, and attention to detail. You’ll work across various shifts — including mornings, evenings, nights, and weekends — so flexibility is key. A valid Food Safety Certificate is required, and experience in a restaurant or food service setting is essential.

Benefits and Salary

This position offers a wage of $24.00 per hour for 35 to 40 hours per week. The benefits package includes a dental plan, disability benefits, health care plan, and vision care benefits. Free parking is also available on site. Tim Hortons actively supports newcomers, refugees, youth, veterans, Indigenous workers, mature workers, and visible minorities through inclusive hiring practices and tailored workplace programs.

Responsibilities

As a Restaurant Supervisor, your day-to-day work spans staffing, operations, and guest experience. You’ll be the anchor of your shift — keeping the team organized, the kitchen stocked, and the standards high. Here’s what the role involves:

• Establish methods to meet work schedules and maintain smooth daily operations
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation procedures, and food safety practices
• Requisition food and kitchen supplies; estimate ingredients needed for meal prep
• Hire food service staff and establish work schedules for your team
• Ensure food and service meet quality control standards on every shift
• Address customer complaints and concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage; prepare and submit reports
• Prepare budget and cost estimates; supervise delivery of food trolleys

Requirements / Skills

The ideal candidate brings proven experience in food service supervision and can comfortably lead a team under pressure. Tim Hortons values candidates who are client-focused, dependable, and take initiative — particularly those who can communicate clearly and adapt quickly to shifting demands.

• 2 to 3 years of experience in a food service or restaurant environment
• Secondary school graduation certificate or equivalent experience
• Food Safety Certificate (required)
• Strong oral communication and interpersonal skills
• Ability to work in a fast-paced environment — standing for extended periods, bending, walking
• Flexible availability including mornings, evenings, nights, and weekends
• Team player with initiative, dependability, and a strong client focus

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Tim Hortons in Burnaby.