Restaurant Assistant Manager – Tim Hortons – Victoria, BC
Location: Victoria, BC | Company: Tim Hortons
This Restaurant Assistant Manager position at Tim Hortons is a permanent, full-time role at 110 – 4440 West Saanich Rd in Victoria, BC, paying $24.04 per hour for 35 hours per week, with two vacancies available.
You’ll oversee daily restaurant operations, manage staff scheduling and performance, and handle customer service, including addressing complaints. The role covers everything from inventory to health and safety compliance.
About the Role: Restaurant Assistant Manager
You’ll plan, organize, direct, control and evaluate daily operations at this Victoria location. That includes determining which services to offer, implementing operational procedures, and costing products and services to keep the business running efficiently.
On the staff management side, you’ll recruit new team members, set work schedules, monitor performance and conduct performance reviews. You’ll also organize and maintain inventory, and make sure health and safety regulations are followed at all times.
Customer service is part of the job too. You’ll address customer complaints and concerns directly and provide service on the floor as needed.
Benefits and Salary
The position pays $24.04 per hour at 35 hours per week. This is a permanent, full-time role with a start date as soon as possible.
Benefits include a dental plan and a health care plan.
Job Details
📌 Job Type: Permanent, Full-Time
🏢 Company: Tim Hortons
📍 Location: 110 – 4440 West Saanich Rd, Victoria, BC V8X 3E9
🆔 Requisition ID: #3692406
🗓️ Date Posted: October 8, 2026
⏱️ Schedule: 35 hours per week
💰 Pay: $24.04/hour
Responsibilities
The assistant manager role covers both front-of-house operations and back-end management. You’ll handle staffing from recruitment through to ongoing performance evaluation, while keeping daily operations on track. Inventory, scheduling, health and safety, and customer service all fall within your scope.
- Monitor staff performance on an ongoing basis and conduct formal performance reviews
- Recruit staff and set work schedules for the team
- Determine services to be offered and implement the operational procedures to support them
- Cost products and services to support pricing and budget decisions
- Organize and maintain inventory at the restaurant
- Ensure health and safety regulations are followed throughout the location
- Address customers’ complaints or concerns and provide direct customer service
- Plan, organize, direct, control and evaluate daily operations of the restaurant
Requirements / Skills
The posting requires 1 year to less than 2 years of experience and a college, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience. The work is fully on site in Victoria; there is no option to work remotely.
Applicants must be authorized to work in Canada: Canadian citizens, permanent residents, or temporary residents with a valid work permit may apply.
- Education: College, CEGEP or non-university certificate or diploma (3 months to less than 1 year), or equivalent experience
- Experience: 1 year to less than 2 years in a related role
- Language: English
- Work eligibility: Must be authorized to work in Canada
How to Apply
To apply, use the link below to access the official Job Bank posting. Have your resume ready before submitting your application.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: The Restaurant Assistant Manager position at Tim Hortons in Victoria is a permanent, full-time role at $24.04/hour covering staff management, daily operations and customer service. A resume applying for this role should put staff supervision and scheduling experience front and centre, since recruiting, monitoring performance and setting schedules are core duties, along with any experience maintaining inventory and ensuring regulatory compliance in a food service setting.
Resume & Application Tips: Use the posting’s own language where it fits: phrases like plan, organize, direct, control and evaluate daily operations and conduct performance reviews reflect exactly what the role requires and are worth repeating in your work history. If you’ve managed a team in a food service or retail environment, list headcount and the types of scheduling you handled. A concrete example works well here: for instance, “Managed scheduling for a team of 12, reducing shift gaps by 20%” shows the kind of operational thinking this role calls for.
Interview Preparation: Prepare a real example of a time you handled a customer complaint or concern and one where you had to address a staff performance issue, since both are listed duties. Be ready to describe your experience with health and safety regulations in a food service context, as compliance is explicitly part of the role. The posting does not state the specific shifts or hours distribution within the 35-hour week, so it is worth asking about the typical weekly schedule and whether weekend availability is expected.
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