Product Manager, Alexa Canada – Amazon – Toronto, ON

Toronto’s tech scene has a compelling opening: Amazon Development Centre Canada ULC is hiring a Product Manager for Alexa Canada, based in Toronto, Ontario. If you’re someone who gets genuinely excited about artificial intelligence, generative AI, and ambient computing, this is a role worth paying close attention to. You’d be leading the expansion of Alexa+ in Canada — a product that’s actively shaping how people interact with technology every day.

This is far from a routine product management post. The work spans business strategy, product definition, and program delivery — often all at once. You’ll own the end-to-end customer experience for Alexa Canada across Echo, FireTV, and beyond, collaborating with engineering, marketing, legal, and business development teams to ensure every Canadian customer — English and French-speaking alike — has access to a world-class Alexa experience.

About the Role: Product Manager, Alexa Canada

As the Product Manager for Alexa Canada, you’ll take ownership of customer-facing experiences with real complexity — where the problem, opportunity, and strategy aren’t always handed to you. You’ll define product roadmaps, write crisp business requirements, and translate strategic vision into actionable plans that cross-functional teams can actually execute. You’ll monitor KPIs, analyze usage data and market trends, and use AI tools to accelerate insight generation and decision-making.

A big part of this role is balancing competing priorities — compliance, localization, and accessibility — while never losing sight of the customer experience. You’ll champion both English and French Canadian customers, ensuring Alexa feels locally relevant and trustworthy across both locales. You’ll also be expected to evaluate technical proposals critically, understand how agentic AI systems are reshaping product development, and surface risks before commitments are made.

Benefits and Salary

The base salary range for this position is $83,100 to $138,800 CAD annually, depending on experience, qualifications, and location. Amazon’s total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include comprehensive health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.

Responsibilities

This role demands someone who can operate at all levels of the organization — from deep-diving into data and technical proposals to presenting to senior leadership. Day-to-day, you’ll be driving product strategy while keeping a close eye on launch milestones, customer experience metrics, and cross-functional alignment. These responsibilities are what make the Alexa Canada experience genuinely great for customers coast to coast.

• Define user needs and identify feature gaps and growth opportunities for the Canadian market
• Build and maintain product roadmaps grounded in team strategy, customer insights, and competitive analysis
• Own end-to-end customer experience for Alexa Canada across Echo, FireTV, and additional device endpoints
• Develop detailed business requirements and user stories that feed into product specifications and architecture
• Track launches through every stage — experience review, packaging approval, beta testing, and leadership presentations
• Manage prioritization and trade-offs among customer experience, performance, and operational support load
• Monitor customer experience performance continuously, identify improvement areas, and build actionable plans
• Evaluate technical proposals, assess risks, and ensure appropriate trade-offs are surfaced before commitments are made
• Collaborate closely with engineering, program management, marketing, legal, and business development partners
• Proactively identify and resolve strategic issues that could impair the team’s ability to meet its goals

Requirements / Skills

The ideal candidate brings a strong foundation in product management alongside genuine curiosity about AI technologies and how they’re changing product development. Amazon values candidates who can thrive in ambiguous, fast-paced environments and who make decisions grounded in data rather than instinct alone. Bilingual candidates with French language proficiency are particularly well-positioned for this role.

• 3+ years of product management experience in a relevant industry or function
• Cross-functional team leadership experience delivering major new products or services
• Technical product experience managing online services or technical platforms
• Data-driven decision-making skills — defining KPIs, analyzing usage data, and building metrics frameworks
• Ability to navigate ambiguity and balance conflicting priorities under tight deadlines
• Cost/benefit analysis and business case development with the ability to communicate findings across the organization
• French language fluency (spoken, written, and read) is a strong asset for serving Canada’s bilingual market

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and tailored to highlight your product management experience before submitting.

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