Préposé au traitement des commandes OMNI – Walmart – Québec, QC

Walmart Canada’s store located in Québec City is looking for a Préposé au traitement des commandes OMNI (OMNI Customer Fulfillment Associate) to join their team. This is a regular/permanent hourly position that plays a key role in bridging the gap between online shopping and customer satisfaction. If you enjoy working in a fast-paced retail environment where your efforts directly impact the customer experience, this could be a solid fit.

Day to day, you’ll be picking, packing, and preparing online customer orders with a focus on accuracy and quality. You’ll move through different temperature zones, handle product selection with care, and make sure every order that leaves the fulfilment area meets Walmart’s standards for freshness and accuracy. This isn’t a static role — you’ll be on your feet, interacting with teammates, and helping resolve customer concerns as they come up.

About the Role: Préposé au traitement des commandes OMNI

As an OMNI Customer Fulfillment Associate, your primary focus is ensuring that online orders are picked and packed correctly. You’ll select products from various temperature areas, verify quantities and product codes, and pack totes efficiently to maximize space without compromising product integrity. Completing accurate documentation — including pick slips and shipping labels — is part of the daily routine.

Beyond order fulfilment, you’ll be expected to uphold food hygiene and workplace safety standards, keeping your work area clean, performing equipment safety checks, and promptly addressing spills. The role also calls for flexibility across a variety of shifts, including evenings, weekends, and holidays, and a willingness to contribute ideas that improve overall efficiency and customer satisfaction. Physical demands include standing for extended periods, bending, and lifting up to 20 lbs. regularly, and occasionally up to 50 lbs.

Benefits and Salary

This position starts at a minimum rate of $18.75 per hour. Walmart Canada also offers a competitive benefits package that includes comprehensive health benefits, life insurance, paid time off, a store associate discount, access to the Live Better U education program, EQ Health support, deferred profit sharing, and stock options. Note that some benefits are tied to employment status and hours worked.

Responsibilities

Working as an OMNI Customer Fulfillment Associate means you’re a central part of how Walmart delivers on its online order promises. Your accuracy, speed, and attention to detail directly affect whether customers receive the right products in the right condition — and on time. Here’s what you’ll be doing on a typical shift:

• Pick and assemble customer orders from various temperature zones, ensuring care and accuracy for on-time delivery
• Pack orders by verifying product selection, quantities, and product codes before sealing totes
• Select fresh, high-quality products and remove any damaged or unsuitable items from orders
• Complete all required documentation accurately, including pick slips and shipping labels
• Pack totes efficiently to maximize space while maintaining product quality and safety
• Assist customers and help resolve issues while balancing fulfilment tasks
• Maintain a clean and safe work area by following food hygiene and safety procedures and cleaning spills promptly
• Operate equipment safely and complete all required safety checks at the start of your shift

Requirements / Skills

Walmart is looking for someone who thrives in a high-volume, physically active environment and can stay organized and focused throughout a shift. The ideal candidate brings a positive attitude, flexibility across various schedules, and a genuine interest in delivering a great customer experience. No formal minimum qualifications are listed, making this a welcoming opportunity for candidates at different stages of their careers.

• Flexibility to work a variety of shifts including evenings, weekends, and holidays based on business needs
• Physical stamina to stand for extended periods, bend, and lift items up to 20 lbs. regularly and up to 50 lbs. occasionally
• Attention to detail to ensure order accuracy and correct documentation completion
• Team player mindset with strong communication skills and a willingness to support colleagues
• Adaptability in a fast-paced setting with high task volumes and shifting priorities
• Commitment to safety and food hygiene standards in a retail fulfilment environment

How to Apply

To apply, visit the official Walmart Canada job posting using the link below. Make sure your resume is up to date before submitting your application.

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