Postal Clerk – Retail and Operations – Canada Post – Malartic, QC

Canada Post is looking for a Postal Clerk – Retail and Operations to join their team in Malartic, Quebec on a temporary on-call basis. This role places you right at the heart of Canada’s national mail network, combining retail customer service with hands-on mail operations — a solid entry point for anyone curious about how postal services keep the country running.

As an on-call relief employee, you’ll need a flexible schedule and a willingness to take on a variety of shifts, including days, evenings, overnights, and weekends. Some offices rotate staff, so you may be called upon to serve customers at a counter, process financial transactions, or support back-end mail sorting and logistics operations depending on where you’re needed most.

About the Role: Postal Clerk – Retail and Operations

Day to day, this position covers a broad range of tasks across both the retail counter and mail processing sides of the operation. You’ll be helping customers with postal products and services, processing payments, maintaining displays, and keeping product knowledge sharp. On the operations side, you’ll receive, sort, and batch mail items, operate processing equipment, and transport mail between sections of the facility using rolling or motorized equipment.

This is a physically active role — you’ll be on your feet for extended periods and regularly handling mail items weighing up to 22.7 kg (50 lbs). Following safety protocols is a priority, and the position may be classified as safety sensitive. Canada Post values employees who take workplace health and safety seriously and contribute to a respectful, inclusive team environment.

Benefits and Salary

This on-call temporary position offers a wage of $23.81 per hour. While benefits for on-call roles may differ from permanent positions, working with Canada Post gives you valuable exposure to one of Canada’s largest employers and the chance to build experience across both retail and postal operations environments.

Responsibilities

The Postal Clerk role at Canada Post spans both the retail counter and mail operations floor, meaning no two shifts are exactly the same. You’ll be contributing to both the customer experience and the behind-the-scenes work that keeps mail moving across the country.

• Deliver customer service across a range of sales and service activities to ensure complete customer satisfaction at the counter
• Operate a point-of-sale system to process customer transactions efficiently and accurately
• Process financial transactions including cash, cheques, debit, and credit card payments
• Maintain floor displays and support merchandising and inventory control activities
• Stay current on postal products, services, and delivery knowledge to assist customers confidently
• Receive, sort, sequence, and batch mail items as part of daily operations
• Operate mail processing equipment, including clearing jams and removing mail from sorting machines where applicable
• Transport mail between floors and sections using rolling or motorized equipment where required
• Review mail items for address accuracy and proper postage
• Handle mail items weighing up to 22.7 kg (50 lbs), involving bending, reaching, lifting, and carrying

Requirements / Skills

Canada Post is looking for candidates who are adaptable, physically capable, and comfortable working directly with the public. Given the bilingual nature of the role, proficiency in both English and French is required. A background in customer-facing or production environments will help you hit the ground running.

• Customer service experience in a retail environment is required
• Bilingual proficiency in both English and French (Bilingual Imperative BBBB) is mandatory for this position
• Sales experience is considered an asset
• Production or warehouse environment experience is an asset
• Flexible availability including days, evenings, overnights, and weekends is necessary for on-call scheduling
• Physical fitness to stand for extended periods and handle items up to 22.7 kg (50 lbs) regularly

How to Apply

To apply, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume clearly demonstrates how you meet the requirements, as Canada Post cannot make assumptions about your education and experience.

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