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Post Office Assistant – Term – Canada Post – Saint-Bruno-du-Lac-Saint-Jean, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for an on-call Post Office Assistant to join their team in Saint-Bruno-du-Lac-Saint-Jean, Quebec. This temporary, on-call position serves the local community and surrounding areas including Hébertville and Hébertville-Station. If you enjoy working directly with the public and thrive in a customer-focused retail environment, this could be a great fit.

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Day to day, you’ll be the face of Canada Post at the counter — selling postal products, sorting and distributing mail, helping customers navigate their options, and resolving delivery issues as they come up. It’s a role that keeps you active and engaged, with a mix of customer service, cash handling, and behind-the-scenes mail processing.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll deliver counter services to walk-in customers with a professional and helpful approach. Your responsibilities span everything from selling postal products and services to processing and sorting incoming mail — all while maintaining accuracy and efficiency at the counter.

This is an on-call, temporary position, so flexibility is key. You’ll need to be available as needed and comfortable working across service locations in the area. Given the community-based nature of the role, candidates who reside locally are preferred, though applicants within a 50 km radius may also be considered. Note that a security screening process is required as part of the selection.

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Benefits and Salary

This position offers a wage of $20.54 per hour. Canada Post is committed to creating an inclusive workplace and values the contributions of all team members. The organization promotes equity, diversity, and inclusion and encourages applications from Indigenous Peoples, persons with disabilities, members of visible minorities, and women. Preference will be given to Indigenous people (First Nations, Métis or Inuit) or persons with a disability as part of a special measure employment equity initiative.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: Saint-Bruno-du-Lac-Saint-Jean, QC (also covering Hébertville, Hébertville-Station)

🆔 Requisition ID: 192579

⏱️ Schedule: On call

💰 Pay: $20.54/hour

Responsibilities

Working at the post office counter means you’re handling a variety of tasks throughout each shift. From processing mail and serving customers to resolving service issues on the spot, every day brings something a little different. These core responsibilities reflect what the role looks like in practice.

  • Sell postal products and services to both the general public and the business community
  • Sort, distribute, and process mail into the appropriate classifications accurately and efficiently
  • Provide customers with the information and forms they need
  • Address delivery and service difficulties, resolving problems thoroughly and promptly

Requirements / Skills

The ideal candidate brings a combination of retail or customer service experience and the physical capability to handle the demands of a working post office. Canada Post values candidates who are flexible, dependable, and community-minded — someone who can step in when needed and represent the organization well at the counter.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Experience interacting with the public in a retail or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physical fitness to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for temporary, on-call work as required
  • Language requirement: French Essential
  • Willingness to complete a security screening process as part of the hiring process

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and clearly demonstrates how you meet the stated requirements before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Saint-Bruno-du-Lac-Saint-Jean is perfect for candidates who excel in customer service, cash handling, and mail processing. On your resume, emphasize any experience with retail or counter service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail store, or public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ transactions daily” or “resolved customer complaints with a 95% satisfaction rate”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a strong fit for this on-call role in Saint-Bruno-du-Lac-Saint-Jean. Double-check your application for spelling errors and ensure your contact information is current. Note that your application must clearly demonstrate how you meet the requirements, as Canada Post cannot make assumptions about your background.

Interview Preparation: If selected for an interview, research Canada Post‘s values (Trust, Respect, Deliver), its commitment to equity and inclusion, and its role in Canadian communities. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, processing transactions accurately, and working flexible or on-call schedules. Dress appropriately for a retail and postal services environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and what on-call scheduling typically looks like. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.