Post Office Assistant (Term) – Canada Post – Stoneham-et-Tewkesbury, QC

Canada Post is looking for a motivated Post Office Assistant (Term) to join their team in Stoneham-et-Tewkesbury, Quebec. This is an on-call, temporary position suited to someone who enjoys working directly with the public and thrives in a busy retail and customer service environment. If you’re community-minded and looking for meaningful work with one of Canada’s most recognized organizations, this could be the right fit.

Day to day, you’ll be staffing the counter, helping customers with postal products and services, sorting and processing mail, and addressing any service concerns that come your way. The role demands someone who’s reliable, physically capable, and genuinely comfortable working with people — whether that’s processing a cash transaction or tracking down a missing package inquiry.

About the Role: Post Office Assistant

As a Post Office Assistant with Canada Post, you’ll be the face of the post office for the Stoneham-et-Tewkesbury community. Your primary focus is delivering friendly, efficient counter service to both individual customers and local businesses. You’ll handle postal product sales, distribute and sort incoming mail into its proper classifications, and provide customers with the forms and information they need. When delivery or service issues arise, you’ll be expected to resolve them thoroughly and promptly.

This position requires physical fitness — you’ll be lifting mail containers weighing up to 50 lb, pushing and pulling boxes, and standing for extended periods. Given the on-call nature of the role, scheduling flexibility is essential. Please note that French is an essential language requirement for this position, and preference will be given to candidates residing within the local community.

Benefits and Salary

This position offers a salary of $20.54. As an on-call, temporary role with Canada Post, compensation is tied to hours worked. Canada Post is committed to an equitable and inclusive workplace, and all employees are valued as part of a national organization grounded in the principles of Trust, Respect, and Delivery.

Responsibilities

Working at the front lines of postal retail service, the Post Office Assistant handles a wide range of tasks that keep the post office running smoothly for the community. Every interaction matters — from processing a simple stamp purchase to resolving a delivery concern — and you’ll be expected to approach each one with professionalism and care.

• Sell postal products and services to both individual customers and local businesses at the counter
• Sort and distribute incoming mail, organizing it accurately into appropriate classifications
• Process mail in an efficient and organized manner to support timely delivery
• Provide customers with relevant information, guidance, and the necessary forms for their postal needs
• Resolve delivery and service issues thoroughly and quickly, ensuring customer satisfaction
• Handle cash transactions accurately as part of retail counter operations
• Lift and move mail containers weighing up to 50 lb, and stand for extended periods as required

Requirements / Skills

Canada Post is seeking a candidate with a genuine customer-service mindset and the physical and organizational ability to handle a dynamic post office environment. The ideal applicant will be flexible, community-oriented, and comfortable managing both people and mail-handling tasks on an on-call basis.

• High school diploma or provincial equivalency, and/or experience in business administration
• Retail or public-facing experience, including familiarity with sales and cash transactions
• Understanding of accounting systems, including general or post office accounting practices
• Physical fitness to lift up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
• Scheduling flexibility to be available for on-call, temporary assignments as needed
• French language proficiency — French is an essential requirement for this role
• Preference given to candidates who reside within the Stoneham-et-Tewkesbury community

How to Apply

To apply, visit the official Canada Post job posting using the link below. Make sure your resume is up to date and reflects any relevant retail, customer service, or mail-handling experience before submitting.

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