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Post Office Assistant (Term) – Canada Post – Sainte-Julienne, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a motivated Post Office Assistant to join its team in Sainte-Julienne, Quebec on a term, on-call basis. This is a customer-facing retail role that puts you at the heart of the community, helping residents and local businesses access essential postal products and services every day.

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Working at the front counter, you’ll handle everything from selling postal products and processing mail to assisting customers with their questions and resolving delivery issues. It’s a role that rewards people who enjoy working with the public and thrive in a structured, service-oriented environment.

About the Role: Post Office Assistant

As a Post Office Assistant, your day-to-day responsibilities revolve around providing excellent counter service to walk-in customers. You’ll sell a range of postal products, handle cash transactions, sort and distribute incoming mail, and make sure customers leave with the information and assistance they need. Accuracy, efficiency, and a positive attitude are key to doing this job well.

This position may be classified as a Safety Sensitive role, meaning candidates must comply with Canada Post’s Substance Use Policy. You’ll also be subject to a security screening process as part of the selection process. Preference will be given to Indigenous People (First Nations, Métis or Inuit) or persons with a disability as part of a special employment equity initiative.

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Benefits and Salary

This on-call term position offers a wage of $20.14 per hour. Canada Post is committed to providing a safe, inclusive, and welcoming workplace that values diversity and promotes accessibility. Accommodation is available throughout the hiring process for candidates who require it.

Job Details

📌 Job Type: Term / On Call

🏢 Company: Canada Post

📍 Location: Sainte-Julienne, QC

🆔 Requisition ID: 191664

⏱️ Schedule: On Call

💰 Pay: $20.14/hour

Responsibilities

In this role, you’ll be the face of Canada Post for customers visiting the post office location in Sainte-Julienne. Your responsibilities span retail sales, mail processing, and customer service, making it a well-rounded position that keeps each shift engaging and varied.

  • Sell postal products and services to members of the public and the local business community
  • Sort and distribute mail into appropriate classifications accurately and efficiently
  • Provide customers with relevant information, forms, and guidance on postal services
  • Resolve delivery and service difficulties thoroughly and in a timely manner
  • Process cash transactions and handle post office accounting accurately

Requirements / Skills

The ideal candidate is someone who is comfortable working with the public, picks up processes quickly, and can handle the physical demands of a busy post office environment. Canada Post values candidates who bring a customer-first mindset and the flexibility to work on an on-call schedule.

  • High school diploma or provincial equivalency and/or experience in business administration
  • Customer service or retail experience, including sales and cash handling
  • Familiarity with accounting systems, particularly general or post office accounting
  • Physical fitness to lift mail containers up to 50 lb, push or pull boxes, and stand for extended periods
  • Availability for on-call, temporary work with schedule flexibility
  • Bilingual (French/English) as per the Bilingual Imperative language requirement
  • Preference given to Indigenous People (First Nations, Métis or Inuit) or persons with a disability

How to Apply

To apply, use the official link below to submit your application directly through Canada Post’s careers portal. Make sure your resume clearly demonstrates how you meet each of the listed requirements, as Canada Post does not make assumptions about your education or experience.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant role at Canada Post in Sainte-Julienne is perfect for candidates who excel in customer service, cash handling, and bilingual communication. On your resume, emphasize any experience with retail or service environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in a post office, retail, or public-facing service role, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like postal services, cash transactions, and mail processing that appear in the posting. Quantify your achievements where possible (e.g., “processed 80+ customer transactions daily” or “maintained accurate cash reconciliation over 2 years”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re excited about this opportunity in Sainte-Julienne. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing competing priorities, and working with cash or postal systems. Dress appropriately for a retail/postal services environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.