Post Office Assistant (Term) – Canada Post – Sainte-Hedwidge-de-Roberval, QC

Canada Post is looking for a reliable and customer-focused Post Office Assistant (Term) to join their team in Sainte-Hedwidge-de-Roberval, QC. This is an on-call, temporary position ideal for someone living in or near the community who enjoys working with the public in a retail service environment. If you’re organized, physically active, and comfortable handling transactions, this role could be a great fit.

Day-to-day, you’ll be the face of Canada Post at the counter — selling postal products, sorting and distributing mail, and helping customers navigate delivery or service issues. The work is hands-on and varied, requiring both customer service skills and the physical ability to manage mail containers and stand for extended periods.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll provide counter services to members of the public and the local business community. Your duties will include processing mail, handling cash transactions, supplying customers with forms and information, and resolving delivery or service concerns promptly. The position calls for someone who can work independently on-call while maintaining a high standard of customer care.

Canada Post values Trust, Respect, and Deliver as core principles. Employees are expected to bring these values to life through behaviours like making informed decisions, supporting colleagues, and taking pride in their work. Physical fitness is also an important part of this role, as it involves lifting mail containers of up to 50 lbs and standing for long stretches during shifts.

Benefits and Salary

This on-call term position offers a wage of $20.54 per hour. While this is a temporary role, it provides valuable experience within a nationally recognized organization committed to equity, diversity, and inclusion. Canada Post is dedicated to creating an accessible and welcoming workplace for all employees, including those with disabilities, Indigenous Peoples, visible minorities, and women.

Responsibilities

Working at the post office counter, you’ll handle a mix of retail service tasks and mail processing duties on an on-call basis. Each shift contributes directly to the community by keeping postal services running smoothly and ensuring customers receive reliable, courteous assistance.

• Sell postal products and services to both the general public and local businesses
• Sort and distribute incoming mail into appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks as required
• Provide customers with relevant information, postal forms, and guidance
• Resolve delivery and service issues thoroughly and in a timely manner
• Handle cash transactions and operate post office accounting systems
• Lift and move mail containers weighing up to 50 lbs and perform physical tasks for extended periods

Requirements / Skills

The ideal candidate for this Post Office Assistant role is someone who’s comfortable interacting with the public, can manage cash and basic accounting, and is physically capable of handling mail. Preference will be given to Indigenous Peoples (First Nations, Métis, or Inuit) or Persons with disabilities as part of Canada Post’s employment equity initiatives. Candidates should also ideally reside within the community.

• High school diploma or provincial equivalency, and/or experience in business administration
• Customer service experience in a retail or public-facing service environment, including sales and cash handling
• Familiarity with accounting systems, including general or post office accounting
• Physical fitness to lift up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for on-call, temporary work as needed
• French language proficiency is essential for this position

How to Apply

To apply for this position, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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